Staff Backend Engineer: Scale Distributed AI Platform

Cresta; United States; Remote; USD 180,000 - 230,000; Full time

Benefits offered by this job

Medical/Dental/Vision plans

Parental leave

Wellness allowance

WFH stipend

Lunch stipend

PTO in Canada

Job summary

Cresta is seeking a Staff Software Engineer to guide the design and evolution of its backend systems powering an enterprise AI platform. You will architect scalable distributed services for real-time AI agents across voice and digital channels, mentor engineers, and shape technical strategy at scale.

You will collaborate with ML teams to operationalize AI capabilities, design robust data storage, and improve system reliability and security while driving high-impact production systems.

Qualifications

• Bachelor's degree in Computer Science or related field.
• 8+ years building scalable backend systems in production environments.
• Proven experience leading large-scale distributed system architecture with deep understanding of consistency, fault tolerance, state management, and concurrency.
• Strong proficiency in Python, Go, Java, or C++ and strong API design (REST/gRPC).
• Experience with SQL and NoSQL databases; containerization (Kubernetes, Docker).
• Cloud platforms (AWS, GCP, Azure) with security knowledge; developer tooling (CLIs, SDKs).
• Experience with monitoring, observability, and on-call production ownership.
• Excellent communication and mentorship skills; high standards for code quality.

Responsibilities

• Lead the architecture and evolution of large-scale distributed backend systems.
• Build high-performance, fault-tolerant services for real-time AI agents and enterprise integrations.
• Collaborate with ML engineers to operationalize AI capabilities and orchestration systems.
• Design data storage for real-time analytics and insights.
• Drive production excellence, cost efficiency, and scalability.
• Mentor senior engineers and influence engineering roadmaps.

Skills

Backend architecture

Distributed systems

Python

Go

Java

C++

REST/gRPC APIs

SQL/NoSQL

Kubernetes

Docker

Cloud platforms

Observability

On-call ownership

Mentorship

Communication

Education

Bachelor's degree in Computer Science or related field

Tools

Postgres

ClickHouse

Elasticsearch

Temporal

Kubernetes

Docker

AWS

GCP

Azure

Job description

Cresta is seeking a Staff Software Engineer to guide the design and evolution of its backend systems powering an enterprise AI platform. You will architect scalable distributed services for real-time AI agents across voice and digital channels, mentor engineers, and shape technical strategy at scale.

You will collaborate with ML teams to operationalize AI capabilities, design robust data storage, and improve system reliability and security while driving high-impact production systems.