Staff Backend Engineer – AI-Native Context SaaS (Remote)

Hidden Jobs; United States; Remote; USD 150,000 - 190,000; Full time

Benefits offered by this job

Restricted stock units

30 days annual leave

In-person onboarding

Job summary

Grafana Labs is seeking a Staff Backend Engineer to build an AI-native context layer and production services for context ingestion, indexing, storage, retrieval, administration, and agent-facing integrations. You will join an autonomous early-stage team and shape a reliable multi-tenant SaaS product.

The role requires comfort with ambiguity, pragmatic architecture, and ownership of the system from prototype to production, with a remote-first setup available to multiple countries.

Qualifications

• Staff-level backend engineering experience and ownership of architecture from implementation to production.
• Ability to operate in ambiguous, early-stage environments with evolving requirements.
• Experience designing reliable backend services and APIs for data-intensive or distributed apps.
• Understanding multi-tenant SaaS concerns like isolation, quotas, usage measurement, background processing, and auditability.

Responsibilities

• Design, implement, test, and operate backend services for context ingestion, indexing, retrieval orchestration, API access, source configuration, and administration.
• Establish a scalable SaaS foundation covering tenant isolation, usage tracking, quotas, audit logs, background jobs, and dependable service boundaries.
• Build APIs and service interfaces for AI agents, MCP tools, command-line clients, and internal applications to retrieve context, provenance, confidence signals, and warnings.
• Make practical tradeoffs between rapid experimentation and long-term reliability as the system moves from prototype to production.
• Instrument, monitor, and operate the services you build, taking ownership of their reliability and evolution.
• Collaborate closely with product, infrastructure, and engineering partners while validating ideas early and shaping the direction of a new initiative.

Skills

Backend engineering

Architectural ownership

API design

Multi-tenant SaaS

Observability

Autonomy

Distributed systems

Job description

Grafana Labs is seeking a Staff Backend Engineer to build an AI-native context layer and production services for context ingestion, indexing, storage, retrieval, administration, and agent-facing integrations. You will join an autonomous early-stage team and shape a reliable multi-tenant SaaS product.

The role requires comfort with ambiguity, pragmatic architecture, and ownership of the system from prototype to production, with a remote-first setup available to multiple countries.