Receptionist - State Farm Agent Team Member

Talentify; Birmingham (AL); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Simple IRA

Hourly pay plus commission/bonus

Paid time off

Valuable experience

Growth potential/Advancement

Job summary

State Farm independent contractor agent is seeking a customer-focused team member in Birmingham, AL. You will establish relationships, handle insurance inquiries, process policy changes, and assist with claims and billing.

The role offers hourly pay plus commission/bonus, paid time off, and opportunities for advancement within the agency. Licensing in Life and Personal Lines is required or if not currently held, must be obtained.

Qualifications

• Excellent interpersonal and communication skills required.
• People-oriented and able to relate to customers.
• Organizational, detail-oriented, and proactive in problem solving.
• Willing to obtain Life and Personal Lines licenses.

Responsibilities

• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, friendly service including inquiries about coverage, eligibility, and billing.
• Maintain a strong work ethic and commitment to daily success.
• As an Agent Team Member, support growth and provide value to the agency.

Skills

Excellent interpersonal skills

Excellent communication skills

People-oriented

Organizational skills

Detail oriented

Proactive in problem solving

Dedicated to customer service

Able to learn computer functions

Pride in getting work done accurately

Ability to work in a team environment

Ability to multi-task

Ability to relate to customers

Life license (must obtain)

Personal Lines Licenses (must obtain)

Job description

Position Overview

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Maintain a strong work ethic with a total commitment to success each and every day.

As an Agent Team Member, you will receive...

• Simple IRA
• Hourly pay plus commission/bonus
• Paid time off (vacation and personal/sick days)
• Valuable experience
• Growth potential/Opportunity for advancement within my agency

Requirements

• Excellent interpersonal skills
• Excellent communication skills - written, verbal and listening
• People-oriented
• Organizational skills
• Detail oriented
• Proactive in problem solving
• Dedicated to customer service
• Able to learn computer functions
• Pride in getting work done accurately and timely
• Ability to work in a team environment
• Ability to multi-task
• Ability to effectively relate to a customer
• Life and Health license (must be able to obtain)
• Personal Lines Licenses (must be able to obtain)

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.