Staff Assistant - State Farm Agent Team Member

Rusty Smith - State Farm Agent; Cumming (GA); On-site; USD 17,047 - 24,280; Full time

Benefits offered by this job

Paid time off (vacation and personal/sick days)

Job summary

Rusty Smith - State Farm Agent in Cumming, Georgia, is looking for an outgoing, customer-focused individual to join as a Customer Service Representative. You'll establish relationships and provide exceptional service regarding insurance products. Excellent communication and organizational skills are essential, as well as the ability to work as part of a team.

Compensation starts at $15.00 per hour, with additional benefits including paid time off for vacation and sick days.

Qualifications

• Excellent interpersonal skills.
• Strong verbal and written communication skills.
• Organizational skills and the ability to multi-task.
• Property and Casualty license must be obtained.
• Life and Health license must be obtained.

Responsibilities

• Establish and maintain customer relationships.
• Provide accurate and friendly customer service.
• Respond to inquiries about insurance and billing.

Skills

Interpersonal skills

Communication skills

Organizational skills

Teamwork

Multi-tasking

Customer service dedication

Job description

Position Overview

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.

Benefits

• Paid time off (vacation and personal/sick days)

Requirements

• Excellent interpersonal skills
• Excellent communication skills - written, verbal and listening
• People-oriented
• Organizational skills
• Self-motivated
• Detail oriented
• Dedicated to customer service
• Pride in getting work done accurately and timely
• Ability to work in a team environment
• Ability to multi-task
• Property and Casualty license (must be able to obtain)
• Life and Health license (must be able to obtain)

Compensation: $15.00 per hour

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.