Staff Assistant - State Farm Agent Team Member

Spooninsurance; United States; On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Simple IRA

Health benefits

Paid time off

Training & development

401(k)

Competitive salary

Growth potential/Opportunity for ADV

Job summary

State Farm Agent Team Member is seeking a Staff Assistant to support day-to-day operations and deliver exceptional customer service in a fully remote US role.

You will assist with website and social media tasks, coordinate administrative duties, and contribute to business growth through reliable support and communication.

Qualifications

• Excellent communication skills including written, verbal and listening.
• Organizational skills and attention to detail required.
• Bilingual Spanish preferred; ability to obtain Property & Casualty license.

Responsibilities

• Provide prompt, accurate, and friendly customer service for inquiries on insurance, coverage, policy changes, transfers, claims and billing.
• Assist in managing the agent's website and social media content.
• Maintain a strong work ethic with commitment to success daily.

Skills

Communication

Organizational skills

Self-motivated

Detail oriented

Proactive problem solving

Customer service

Computer skills

Multi-tasking

Spanish bilingual

Property and Casualty license (obtain)

Job description

Staff Assistant - State Farm Agent Team Member

Full Time in Fully Remote - US

Position Overview

Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Staff Assistant - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value‑based conversations and remarkable customer experience. If you are a motivated self starter who thrives in a fast‑paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.

Responsibilities

• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Work with the agent to help manage the website and social media content.
• Maintain a strong work ethic with a total commitment to success each and every day.

As an Agent Team Member, you will receive

• Simple IRA
• Hourly pay plus commission/bonus
• Health benefits
• Paid time off (vacation and personal/sick days)
• Valuable experience
• Growth potential/Opportunity for advancement within my agency and beyond
• Opportunity for advancement
• Paid time off
• Training & development
• 401(k)
• Competitive salary

Requirements

• Excellent communication skills - written, verbal and listening
• Organizational skills
• Self‑motivated
• Detail oriented
• Proactive in problem solving
• Dedicated to customer service
• Able to learn computer functions
• Ability to multi‑task
• Bilingual - Spanish preferred
• Property and Casualty license (must be able to obtain)

Compensation

Compensation $40,000.00 - $50,000.00 per year

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

This is a remote position.