Staff Assistant - State Farm Agent Team Member

Juan Williams - State Farm Insurance Agent; Lake Park (FL); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Simple IRA

Salary

Job summary

Juan Williams - State Farm Insurance Agent is seeking a Staff Assistant to join the team and support business growth through value-based conversations and exceptional customer experience. If you are a motivated self-starter who thrives in a fast-paced environment, this role offers income potential and growth opportunities.

Responsibilities include building customer relationships, delivering prompt service on insurance inquiries, and maintaining a high level of accuracy and teamwork.

Qualifications

• Excellent interpersonal skills required.
• People-oriented personality with strong organizational abilities.
• Detail oriented with accurate and timely work.
• Proactive problem solving and customer-service dedication.
• Ability to multi-task and work in a team environment.
• Bilingual Spanish and French preferred.

Responsibilities

• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service including inquiries on insurance availability, coverages, policy changes, transfers, claims submissions, and billing clarifications.
• Maintain a strong work ethic with a total commitment to success each day.

Skills

Interpersonal skills

People orientation

Organizational skills

Self-motivated

Detail oriented

Problem solving

Customer service

Computer skills

Accuracy

Teamwork

Multi-tasking

Customer relations

Spanish bilingual

French bilingual

Job description

Position Overview

Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Staff Assistant - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Maintain a strong work ethic with a total commitment to success each and every day.

Benefits

• Simple IRA
• Salary

Requirements

• Excellent interpersonal skills
• People-oriented
• Organizational skills
• Self-motivated
• Detail oriented
• Proactive in problem solving
• Dedicated to customer service
• Able to learn computer functions
• Pride in getting work done accurately and timely
• Ability to work in a team environment
• Ability to multi-task
• Ability to effectively relate to a customer
• Bilingual – Spanish preferred
• Bilingual – French preferred
• Position may require irregular working hours

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.