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American Airlines is seeking a detail-oriented administrative support specialist within the Flight Team of the Integrated Operations Division in Miami. You will assist pilots with operational and personnel matters, answer phones, manage badges and payroll, and maintain critical records and office supplies.
The role emphasizes accuracy in Excel data management and frontline support for flight operations, with opportunities to grow within a global network.
Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!
This job is a member of the Flight Team within the Integrated Operations Division.
Responsible for providing clerical support for the Flight Management Staff.
Assists pilots with operational, administrative and personnel matters
Answers phones, general questions and assists with walk-in traffic
Issues parking tags and completing AOA badge applications
Processes payroll transactions for all Military, LTD, Unpaid sick leaves as well as resignations/retirements
Ensures all personnel records are processed for each pilot who transfers into or out of the base
Maintains Loaner iPads and Jeppesens. Inventories and orders operational and office supplies via Smart Buy
Maintains detailed data files in Excel
High School diploma or GED equivalency
Must fulfill FAA criminal background checks to qualify for unescorted access privileges to airport security identification display areas (SIDA), if applicable
Must be able to secure appropriate airport authority and/or US Customs security badges, if applicable
Minimum typing skill of 25 to 49 W.P.M.
Knowledge of Microsoft Office to include Word, Excel, Outlook, etc.
Ability to use Power Point and SAP
Feel free to take advantage of all that American Airlines has to offer:
Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more.
Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more
From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Team Member Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.
Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.
American Airlines maintains a continuing policy of nondiscrimination in employment. It is our policy to provide equal opportunity and access for all persons, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or status as a disabled veteran or other protected veteran, in all phases of the employment process and in compliance with applicable federal, state, and local laws and regulations. This policy of nondiscrimination shall include, but not be limited to, the following employment decisions and practices: hiring; upgrading; promotions; demotions or transfers; layoffs; recalls; terminations; rates of pay or other forms of compensation; selection for training, including apprenticeship; and recruitment or recruitment advertising.