Staff Assistant

Rep. Jake Auchincloss; Washington (District of Columbia); On-site; USD 50,000 - 61,000; Full time

Benefits offered by this job

Student loan repayment

Transit benefits

Parking benefits

Job summary

Rep. Jake Auchincloss's Washington, DC office is seeking a Staff Assistant in a full-time capacity.

The role includes driving the Member to official activities, managing the front desk during office hours, handling tour requests and flag requests, and supporting the district office mail program. The ideal candidate will have exceptional attention to detail, a strong work ethic, and outstanding written communication skills, with a desire to learn and grow within a highly collaborative team.

Qualifications

• Access to a car and a valid driver's license
• Excellent written and verbal communication skills
• Strong time management and attention to detail
• Willingness to learn
• Ability to work in a fast-paced, collaborative team

Responsibilities

• Drive the Member to and from official activities
• Provide a welcoming front-desk presence during office hours
• Handle tour requests and organize visits to national landmarks
• Process and track constituent flag requests and related tasks
• Collaborate with the office's mail program and support DC staff

Job description

Rep. Jake Auchincloss has an immediate need to hire a Staff Assistant for the Washington, DC office in a full-time capacity. The Staff Assistant will be expected to drive the Member to and from official activities,manage the front desk during office hours, handle all tour requests, fulfill flag requests, collaborate with the district office on the office’s mail program, and assist the DC office staff with work as assigned. Staff Assistants often provide the first impression of the office to constituents, guests, and other VIPs.The ideal candidate should have excellent attention to detail, a strong work ethic and exceptional written communication skills, an eagerness to learn and grow within the office, and a desire to be part of a highly-collaborative, high-achieving team. The position is full time with a salary of $55,000 and federal benefits, including student loan repayment program (if eligible) and transit or parking benefits.

Job Duties:

• Drives the Member to and from official activities
• Provides a welcoming environment and positive first impression of the office to constituents, visitors, and other VIPs
• Handles incoming calls with poise, professionalism, and promptness
• Captures input from constituents on policy matters for the Member office’s consideration and response
• Oversees constituent correspondence through the approval pipeline - from intern draft to staff approval to Member approval
• Works closely with the Member’s Director of Operations to ensure appointments are on time
• Organizes and manages tasks for constituents to include flag requests, providing tours of the Capitol, and arranging visits to other national landmarks
• And other duties as assigned

Requirements:

• Access to a car and a license in good standing with the DMV of their state of residence
• Exceptional communication skills written and verbal correspondence
• Effective teamwork skills and the ability to support the needs of multiple team members and leaders in the office required
• Professional demeanor and an upbeat disposition while interacting with visitors, staff members, and stakeholders in a fast-paced, highly dynamic environment required
• Time management skills including the ability to prioritize, and track work status required
• Attention to detail
• Willingness to learn

Preferences:

• Prior constituent service or customer relationship management preferred
• A demonstrated interest in public service

Our office is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex (including marital or parental status), national origin, age, disability, gender identity, sexual orientation, or any other characteristic protected by applicable law. Our office encourages candidates of diverse backgrounds to apply.