STAFF ASSISTANT

U.S. House of Representatives - House Resume Bank - US; United States; On-site; USD 35,000 - 55,000; Full time

Job summary

The U.S. House of Representatives is seeking candidates for the role of Staff Assistant. This position involves managing the front desk, overseeing internships, and supporting legislative tasks. Ideal candidates will exhibit strong communication and teamwork skills, professionalism, and a Bachelor's degree in a related field. This entry-level role provides a foundational opportunity for career advancement within public service.

Qualifications

• Strong communication skills for verbal and written correspondence.
• Ability to support multiple team members effectively.
• Professional demeanor with visitors and stakeholders.

Responsibilities

• Manage the front desk during office hours.
• Oversee the internship program and assist with legislative correspondence.
• Support the district office with administrative needs.

Skills

Effective communication skills

Effective teamwork skills

Professional demeanor

Time management skills

Attention to detail

Education

Bachelor’s degree in government, political science, public policy, or related field

Job description

Background:

This is a general job posting for the U.S. House of Representatives Resume Bank.

The job posting is intended to collect resumes for candidates who are interested in serving as a Staff Assistant in an office for a Member of Congress. Since this job posting is not designated for a specific Member of Congress, the expectations, duties, and skill areas of the position represent a sampling of what may be expected in a House office. Actual job expectations, duties, skills, and other requirements for a Staff Assistant position may vary by office.

Information collected through this resume collection service will be shared with Members of Congress upon their request. Should your experience and background match the hiring needs of an office, the Member’s staff will contact you directly to schedule an interview.

Sample Job Expectations:

A Staff Assistant could be expected to manage the front desk during office hours, oversee the internship program, handle Capitol and White House tour requests, fulfill flag requests, help to coordinate legislative correspondence, support the district office with administrative office needs, and assist the D.C. office staff with work as assigned. Staff Assistants could often provide the first impression of the office to constituents, guests, and other VIPs. The experiences gained in the Staff Assistant role could provide a solid foundation to advance into positions of increasing responsibility.

Sample Job Duties:

In this role, a Staff Assistant could be expected to:

• Provide a welcoming environment and positive first impression of the office to constituents, visitors, and other VIPs
• Recruit, train, and mentor interns with an aim toward insuring they both add value and have a good experience in our office
• Handle incoming calls with poise, professionalism, and promptness
• Capture input from constituents on policy matters for the office’s consideration and response
• Work closely with the Member’s Scheduler to ensure appointments are on time
• Lead internship program, including supervising and training interns
• Assist Legislative Correspondents with letter drafting and research; coordinate letter research and drafting between Legislative Correspondents and Interns (Washington, D.C. role)
• Organize and manage tasks for constituents to include flag requests, providing tours of the Capitol, and arranging visits to other national landmarks (Washington, D.C. role)
• Ensure constituent casework is distributed to appropriate district staff in an efficient and effective manner (district-based role)

Sample Requirements:

The following information illustrates the skills and requirements that could be expected of Staff Assistants. Actual skill requirements may vary by office:

• Effective communication skills for verbal and written correspondence
• Effective teamwork skills and the ability to support the needs of multiple team members and leaders in the office required
• Professional demeanor and an upbeat disposition while interacting with visitors, staff members, and stakeholders in a fast-paced, highly dynamic environment required
• Time management skills including the ability to prioritize, and track work status required
• Attention to detail

Sample Preferences:

• Bachelor’s degree government, political science, public policy, or related field
• Ties to the district are strongly preferred
• Prior constituent service or customer relationship management preferred
• A demonstrated interest in public service

Notice:

All applicants will be considered without regard to race, color, religion, sex (including marital or parental status), sexual orientation, gender identity, disability, age, or national origin.