Stadium Usher (2026 season)

Sendroff Chiropractic Center; Madison (WI); On-site; USD 17,000 - 22,000; Part time

Job summary

Breese Stevens Field in Madison is seeking Stadium Ushers to join the guest services team. You will greet guests, guide them to seats, and assist with entrances while maintaining a positive attitude.

This is a part-time, outdoor role centered around event days and evenings. Responsibilities include screening tickets at gates, helping with parking and access to hospitality areas, and ensuring guests are treated with respect.

Qualifications

• Ability to stand and walk for extended periods during shifts.
• Effective communication with guests and staff.
• Comfortable working in outdoor, variable weather conditions.

Responsibilities

• Greet and assist customers to their seats with a smile.
• Become an expert of stadium layout, seating areas, and guest amenities.
• Escalate issues to Full-Time staff to ensure guest satisfaction and safety.
• May be assigned to gates, using handheld scanners to screen admission tickets.
• May be assigned to parking areas to ensure only authorized guests park.
• Review guest tickets to monitor access to hospitality sections and provide wristbands.
• Treat all guests with respect.
• Stand for extended periods and move around the stadium as needed.
• Maintain a positive, safe, and fun work environment.
• Help maintain access point cleanliness and assist guests before, during, after events.
• Assist in verifying staff credentials for restricted areas.
• Assist guests by giving directions inside or outside the venue.

Skills

Positive attitude

Outgoing personality

Teamwork

Job description

Stadium Ushers are the face of the guest services experience at Breese Stevens Field. Interested candidates should have a positive attitude, outgoing personality, and work well in group settings.

Responsibilities include:

• Greet and assist customers to their seats while maintaining a positive attitude and a smile.
• Become an expert of the stadium layout, seating areas, and guest amenities.
• Recognize situations which require escalation to Full-Time staff to ensure customer satisfaction and/or safety.
• Stadium Ushers may be assigned to working entrance gates, using handheld scanners to screen admission tickets.
• Stadium Ushers may be assigned to work reserved parking areas to ensure only authorized guests use the limited number of available parking spaces.
• Stadium Ushers may be responsible for reviewing guest tickets to monitor access to hospitality sections, including providing wristbands to eligible guests.
• Stadium ushers are expected to treat all guest in a respectful manner.
• Stadium Ushers will be asked to stand for extended periods of time and move around the stadium as needed.
• Maintain a positive, safe, and fun work environment.
• As an usher, greeter or ticket taker, you help to ensure safety and help maintain the cleanliness access points while engaging with guests to assist with their needs before, during and after the event.
• Assist in verifying staff credentials to generally restricted areas.
• Assist patrons by giving directions places inside or outside the venue.

Requirements include:

• Ability to stand and/or walk for extended periods of time (~ 4-8 hours/shift).
• Must be able to remain in a stationary standing position for 50% or more of the shift.
• Must be able to effectively communicate in a respectful manner with guest and staff.

Stadium Ushers are hired for the outdoor event season at Breese Stevens Field which typically runs from May to late October. This is a part-time, hourly position with most scheduled work occurring in the late-afternoon and evening. Scheduled shifts can be both weekdays and weekends.