Event Retail Supervisor - Part-Time Stadium Leader

Atlanta Falcons Stadium Company, LLC (\"STADCO\"); Atlanta (GA); On-site; USD 21,000 - 30,000; Part time

Job summary

Mercedes-Benz Stadium in downtown Atlanta seeks a Part-Time Retail Supervisor to lead a designated set of stadium stores during events. You will oversee guest experience, merchandise replenishment, and store readiness, ensuring high standards and smooth operations.

You will circulate among locations during events, coach Retail Associates, run pre-event huddles, and support training. This role requires retail supervisory experience, strong customer service skills, and the ability to work evenings

Qualifications

• Previous retail, customer service, hospitality, or guest service experience required.
• Previous retail lead or supervisory experience preferred.
• Demonstrated ability to lead, coach, and provide direction to team members in a fast-paced environment.

Responsibilities

• Oversee event-day execution across approximately 2–3 assigned smaller stadium retail locations.
• Serve as the first point of contact for routine operational issues within assigned locations and elevate significant concerns to Retail Operations leadership.
• Actively circulate among assigned locations throughout events to monitor store conditions, guest traffic, product availability, staffing, and operational needs.
• Take primary event-day responsibility for product availability and sales-floor replenishment across assigned locations.
• Actively restock merchandise and maintain organized backstock to support efficient replenishment throughout events.
• Maintain established visual merchandising, signage, pricing, and product presentation standards.
• Provide event-day leadership, direction, and support to Retail Associates assigned to designated locations.
• Conduct pre-event huddles to communicate assignments, product priorities, promotions, event information, and operational expectations.
• Assign associates to register, selling floor, replenishment, and other responsibilities based on business needs.
• Support training and onboarding of new Retail Associates and communicate attendance, performance, or conduct concerns to the Retail Operations Manager.
• Lead by example by actively supporting guest service, transactions, replenishment, recovery, and other frontline responsibilities as needed.
• Become fully trained and proficient in approved custom jersey production processes, equipment, and quality standards.
• Lead by example in delivering an exceptional guest experience and assist with product questions, transactions, and customer concerns as needed.
• Provide post-event feedback regarding store conditions, staffing, product availability, and operational challenges.
• Other duties as assigned.

Skills

Retail experience

Customer service

Supervisory

Leadership

Job description

Mercedes-Benz Stadium in downtown Atlanta seeks a Part-Time Retail Supervisor to lead a designated set of stadium stores during events. You will oversee guest experience, merchandise replenishment, and store readiness, ensuring high standards and smooth operations.

You will circulate among locations during events, coach Retail Associates, run pre-event huddles, and support training. This role requires retail supervisory experience, strong customer service skills, and the ability to work evenings