Stadium Concierge & Member Advocate

Fountain; San Francisco (CA); On-site; USD 26,139 - 37,229; Part time

Benefits offered by this job

10 Company Paid Holidays

Free CLEAR memberships

Free Uniform

Generous Employee Referral Program

Ongoing training & development

Job summary

A leading customer service firm in San Francisco is hiring a CLEAR Sports Ambassador to support members at stadiums and venues, providing exceptional customer service. Responsibilities include verifying members, driving enrollments, and resolving concerns in a timely manner. Candidates should possess strong communication skills, be detail-oriented, and have a high school diploma. The role requires flexibility for various shifts and the ability to stand for long periods. Benefits include paid holidays and free CLEAR memberships for employees.

Qualifications

• Must be 18 years of age or older.
• Open availability and flexibility to work various shifts.
• Ability to stand for up to 8 hours per day.

Responsibilities

• Verify CLEAR members using the CLEAR lane.
• Drive membership enrollments and educate attendees about CLEAR benefits.
• Resolve member concerns in a timely manner.
• Balance high volume with high-quality customer experiences.

Skills

Strong communication skills

Detail-oriented

Ability to engage with customers

Ability to comply with security guidelines

Education

High school diploma or GED equivalent

Job description

A leading customer service firm in San Francisco is hiring a CLEAR Sports Ambassador to support members at stadiums and venues, providing exceptional customer service. Responsibilities include verifying members, driving enrollments, and resolving concerns in a timely manner. Candidates should possess strong communication skills, be detail-oriented, and have a high school diploma. The role requires flexibility for various shifts and the ability to stand for long periods. Benefits include paid holidays and free CLEAR memberships for employees.