Stadium Member Engagement Specialist

CLEAR; San Francisco (CA); On-site; USD 28,000 - 39,000; Part time

Benefits offered by this job

10 Company Paid Holidays (1.5x pay if

Free CLEAR memberships for you and one

Free Uniform

Generous Employee Referral Program

Ongoing training & development

Opportunity to grow & advance your

See more of our amazing benefits,

Job summary

The CLEAR Sports Ambassador supports our CLEAR members at our stadiums & venues by providing a high touch customer service experience. They represent CLEAR's values while providing excellent service, solutions and guidance as needed.

At CLEAR, you will verify members, educate attendees about benefits, and handle inquiries with professionalism while adhering to security protocols. This role is on-site at stadiums across the Bay Area and requires flexible shifts.

Qualifications

• Must provide excellent customer service with integrity.
• Strong communication to engage with members and attendees.
• Ability to work autonomously and handle high volume at events.
• Must pass CLEAR, airport, and government screening including drug test.

Responsibilities

• Verify CLEAR members who are using the CLEAR lane at your designated venue/stadium.
• Drive membership enrollments through engaging attendees and educating them about the benefits of CLEAR.
• Resolve attendee and/or members concerns or inquiries in an appropriate and timely manner, escalating to higher level as necessary.
• Balance high volume with high-quality customer and member experience.
• Support members with any questions or concerns they may have & escape any situations in a timely manner

Skills

Autonomy

Communication

Customer focus

Detail oriented

Security compliance

Education

High School Diploma or GED

Job description

The CLEAR Sports Ambassador supports our CLEAR members at our stadiums & venues by providing a high touch customer service experience. They represent CLEAR's values while providing excellent service, solutions and guidance as needed.

At CLEAR, you will verify members, educate attendees about benefits, and handle inquiries with professionalism while adhering to security protocols. This role is on-site at stadiums across the Bay Area and requires flexible shifts.