Part Time/Seasonal Sports Ambassador (San Francisco)

Secure Identity, LLC.; San Francisco (CA); On-site; USD 26,139 - 37,229; Part time

Benefits offered by this job

10 Company Paid Holidays

Free CLEAR memberships

Free Uniform

Generous Employee Referral Program

Ongoing training & development

Job summary

A leading customer service firm in San Francisco is hiring a CLEAR Sports Ambassador to support members at stadiums and venues, providing exceptional customer service. Responsibilities include verifying members, driving enrollments, and resolving concerns in a timely manner. Candidates should possess strong communication skills, be detail-oriented, and have a high school diploma. The role requires flexibility for various shifts and the ability to stand for long periods. Benefits include paid holidays and free CLEAR memberships for employees.

Qualifications

• Must be 18 years of age or older.
• Open availability and flexibility to work various shifts.
• Ability to stand for up to 8 hours per day.

Responsibilities

• Verify CLEAR members using the CLEAR lane.
• Drive membership enrollments and educate attendees about CLEAR benefits.
• Resolve member concerns in a timely manner.
• Balance high volume with high-quality customer experiences.

Skills

Strong communication skills

Detail-oriented

Ability to engage with customers

Ability to comply with security guidelines

Education

High school diploma or GED equivalent

Job description

Address 1 Warriors Way, San Francisco, CA, 94158, US

Compensation $23.00/hour

Job Description

The CLEAR Sports Ambassador supports our CLEAR members at our stadiums & venues by providing a high touch customer service experience. They represent CLEAR's values while providing excellent service, solutions and guidance as needed.

What you'll do:

• Verify CLEAR members who are using the CLEAR lane at your designated venue/stadium
• Drive membership enrollments through engaging attendees and educating them about the benefits of CLEAR
• Resolve attendee and/or members concerns or inquiries in an appropriate and timely manner, escalating to higher level as necessary.
• Balance high volume with high-quality customer and member experience
• Support members with any questions or concerns they may have & escalate any situations in a timely manner

What You're Great At:

• Ability to function autonomously and with integrity keeping the CLEAR’s customers and business partners best interests in line.
• Strong communication skills and the ability to engage with potential customers and members alike
• Balancing high volume with high quality customer experiences
• Detail oriented with a great sense of pride for self and company integrity
• Ability to comply with all security and safety guidelines, policies and procedures, and follow protocol thoroughly and consistently.

Role Requirements

Requires completion of a drug test, airport badging or government-screening process, and other applicable requirements.

• You must be 18 years of age or older
• High school diploma or GED equivalent required
• Open availability and flexibility is a must – ability to work a variety of shifts
• Ability to stand for up to 8 hours per day

How You'll Be Rewarded:

• 10 Company Paid Holidays (1.5x pay if worked!)
• Free CLEAR memberships for you and one other. Plus a discounted membership for three friends!
• Free Uniform
• Generous Employee Referral Program
• Ongoing training & development programs to learn about security, customer service, and sales
• Opportunity to grow & advance your career with a growing company!
• See more of our amazing benefits, including any eligibility or specific location offerings, HERE !

CLEAR is an equal opportunity employer and does not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. CLEAR will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of any applicable laws or ordinance. CLEAR also provides accommodations for qualified individuals with disabilities or in other covered statuses. If you need assistance or an accommodation due to a disability, you may contact us at [e-mail].