Stadium Concierge & Member Experience Advocate

CLEAR; New York (NY); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Company Paid Holidays

Free CLEAR memberships

Free Uniform

Generous Employee Referral Program

Ongoing training & development

Job summary

A leading technology and services company in New York is seeking a CLEAR Sports Ambassador to provide top-notch customer service at stadiums and venues. The role involves verifying CLEAR members, driving enrollments, and addressing inquiries. Ideal candidates will possess strong communication skills and the ability to deliver exceptional experiences while managing high volumes. Flexibility with working hours and a high school diploma are required. Enjoy benefits like paid holidays, free memberships, and ongoing training.

Qualifications

• Must be 18 years of age or older.
• Open availability and flexibility for various shifts.
• Ability to stand for up to 8 hours per day.

Responsibilities

• Verify CLEAR members at designated venue.
• Drive membership enrollments and educate attendees.
• Resolve inquiries and escalate as necessary.
• Maintain high-quality customer experiences.

Skills

Strong communication skills

Autonomous functioning

Customer experience balancing

Detail-oriented

Education

High school diploma or GED

Job description

A leading technology and services company in New York is seeking a CLEAR Sports Ambassador to provide top-notch customer service at stadiums and venues. The role involves verifying CLEAR members, driving enrollments, and addressing inquiries. Ideal candidates will possess strong communication skills and the ability to deliver exceptional experiences while managing high volumes. Flexibility with working hours and a high school diploma are required. Enjoy benefits like paid holidays, free memberships, and ongoing training.