Stadium Concessions Operations Lead

Legends Global; Tampa (FL); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k plan

Paid vacation

Job summary

Legends Global is seeking a Concessions Manager at Raymond James Stadium in Tampa, FL. You will lead the on-the-ground concessions team, focus on event execution, staff leadership, and guest service, engaging with team members and solving real-time challenges to ensure a seamless guest experience from setup to breakdown.

The ideal candidate has a bachelor’s degree and 2+ years in high-volume foodservice concessions, with strong communication, leadership, and safety skills.

Qualifications

• Bachelor’s degree and minimum 2 years’ experience in high-volume foodservice, preferably concessions.
• Excellent written and verbal communication; ability to multi-task.
• Proven leadership in managing teams and projects.
• Guest service oriented with professional communication.
• Willing to work extended hours, nights, weekends, and holidays.
• Ability to lift up to 25 lbs and stand for long periods.

Responsibilities

• Lead, supervise, and coach part-time team members and volunteers during event operations, promoting a culture of exceptional guest service and safety.
• Ensure efficient stand setup and execution on event days, including cleanliness, proper product levels, and functioning equipment.
• Maintain accurate inventory control by monitoring product usage, conducting regular stand audits, and minimizing waste or shortages.
• Analyze sales data and product performance to drive informed decisions around menu offerings, staffing, and inventory needs.
• Collaborate with leadership on planning for upcoming events, including product ordering, stand assignments, staffing schedules, and logistical needs.
• Handle guest inquiries and resolve complaints in a professional, timely manner.
• Ensure compliance with all health, safety, and alcohol service regulations.
• Prepare and maintain operational documentation and reports as needed.
• Participate in stadium-wide safety initiatives and ensure incidents are reported through the company’s risk management system.

Skills

Leadership

Staff Training

Guest Service

Safety Compliance

Inventory Management

Microsoft Office

POS Systems

Team Collaboration

Education

Bachelor’s Degree

Tools

Point of Sale (POS)

Inventory software

Microsoft Office

Job description

Legends Global is seeking a Concessions Manager at Raymond James Stadium in Tampa, FL. You will lead the on-the-ground concessions team, focus on event execution, staff leadership, and guest service, engaging with team members and solving real-time challenges to ensure a seamless guest experience from setup to breakdown.

The ideal candidate has a bachelor’s degree and 2+ years in high-volume foodservice concessions, with strong communication, leadership, and safety skills.