Stadium Concession Lead: Food Service Supervisor

Aramark; Houston (TX); On-site; USD 42,000 - 55,000; Full time

Job summary

Aramark is seeking a Concession Stand Lead at NRG Stadium Club Level in Houston, TX to oversee food service operations, inventory, and staff performance. You will train staff, ensure food safety and sanitation, and manage daily tasks to deliver outstanding guest experiences.

The role requires supervisory experience, strong food service background, and flexibility to work evenings, weekends, and holidays in a stadium environment. Aramark emphasizes safety and guest satisfaction.

Qualifications

• Supervisory experience in a related role preferred
• Previous food service experience required
• Must be able to obtain food safety certification
• Exhibit and practice the highest level of guest satisfaction skills
• Basic accounting knowledge and experience managing inventory required
• Willing to accept change, new procedures, and constructive comments
• Ability to establish relationships with guests and co-workers
• Demonstrated organizational skills to improve efficiency
• Ability to coordinate multiple tasks, meet production/service time schedules, and adapt to necessary and unforeseen changes
• Demonstrate consistent professionalism in the execution of daily assignments
• Must be able to work independently with limited supervision
• Demonstrates excellent guest service skills
• Ideal candidate will be available to work a flexible schedule that includes weekends, evenings, and holidays

Responsibilities

• Schedules and assigns daily work assignments to a food service team and supervises the completion of tasks
• Trains and guides staff on job duties, proper food safety and sanitation procedures, customer service, etc.
• Prepares and builds food items according to standardized recipes and directions
• Properly stores food by adhering to food safety policies and procedures
• Sets up workstations including prep tables, service counters, hot wells, steam tables, etc.
• Breaks down, cleans, and sanitizes workstations
• Serves food to customers while ensuring guest satisfaction and anticipating the customers’ needs.
• Replenishes food items and ensure product is stocked to appropriate levels
• Adheres to all alcohol service policies and safe drinking guidelines including checking patrons’ identification
• Maintains excellent customer service and positive demeanor towards guest, customers, clients, co-workers, etc.
• Maintains friendly, efficient, positive customer service demeanor toward customers, clients, and co-workers. Is adaptable to customer needs
• Adheres to Aramark safety policies and procedures including proper food safety and sanitation
• Ensures security of company assets

Skills

Supervisory experience

Food service experience

Customer service

Inventory management

Team coordination

Education

Food safety certification

Job description

Aramark is seeking a Concession Stand Lead at NRG Stadium Club Level in Houston, TX to oversee food service operations, inventory, and staff performance. You will train staff, ensure food safety and sanitation, and manage daily tasks to deliver outstanding guest experiences.

The role requires supervisory experience, strong food service background, and flexibility to work evenings, weekends, and holidays in a stadium environment. Aramark emphasizes safety and guest satisfaction.