Catering Operations Lead: Premium Events & Growth

Aramark; Houston (TX); On-site; USD 75,000 - 110,000; Full time

Job summary

Aramark Sports & Entertainment seeks a Catering Operations Manager to lead premium catering services for Reliant Park in Houston, TX. You will oversee client engagement, event execution, financial performance, and team development to drive revenue and deliver exceptional hospitality experiences.

The role requires managing budgets, labor, and costs while maintaining food safety and service standards across diverse events.

Qualifications

• Bachelor's degree or equivalent experience preferred.
• 3+ years of catering, hospitality, food service, or event management experience.
• Previous leadership experience in a high-volume hospitality environment preferred.
• Strong leadership, communication, organizational, and customer service skills.
• Proven ability to manage budgets, labor, expenses, and financial performance.
• Knowledge of food safety, HACCP, and hospitality industry best practices.
• Valid driver's license required.
• Must meet company driving requirements and be eligible to operate company-owned vehicles, including catering vans used to transport food, beverages, equipment, supplies, and event materials.

Responsibilities

• Lead, coach, train, and develop a high-performing catering team.
• Foster a culture of accountability, communication, teamwork, and service excellence.
• Build and maintain strong client and customer relationships.
• Partner with clients to develop customized catering solutions and ensure exceptional event experiences.
• Conduct team meetings, daily huddles, employee coaching, performance discussions, and recognition programs.
• Collaborate with culinary, operations, sales, and support teams to achieve business objectives.
• Achieve catering revenue, labor, food cost, and profitability goals.
• Identify opportunities to grow sales, improve efficiencies, and maximize financial performance.
• Track, manage, and optimize costs associated with events and operations.
• Plan, coordinate, and execute catering events ranging from small meetings to large-scale hospitality functions.
• Manage staffing, logistics, equipment, food service, inventory, and event timelines.
• Ensure food quality, presentation, service standards, and overall event execution exceed expectations.
• Coordinate catering operations to ensure seamless delivery and guest satisfaction.
• Continuously evaluate and improve operational processes.

Skills

Leadership

Client engagement

Team development

Communication

Organizational skills

Customer service

Budget management

Labor management

Event management

Education

Bachelor's degree or equivalent experience

Job description

Aramark Sports & Entertainment seeks a Catering Operations Manager to lead premium catering services for Reliant Park in Houston, TX. You will oversee client engagement, event execution, financial performance, and team development to drive revenue and deliver exceptional hospitality experiences.

The role requires managing budgets, labor, and costs while maintaining food safety and service standards across diverse events.