Stabilization Housing Manager

HarborCOV; Chelsea (MA); Hybrid; USD 55,000 - 60,000; Full time

Job summary

An innovative nonprofit organization is seeking a dedicated Stabilization Housing Manager to provide intensive case management for domestic violence survivors. In this vital role, you will advocate for systems change, support clients in achieving their stabilization goals, and collaborate with various community resources. This position offers a unique opportunity to make a significant impact in the lives of survivors and their families, ensuring they have access to essential services and support. Join a passionate team committed to fostering cultural and linguistic diversity while empowering individuals on their journey to self-sufficiency. If you are driven by a mission to create positive change, this role is perfect for you.

Benefits

12 floating holidays

12 days of sick time

6 days of personal time

3 weeks of vacation

Flexible hours

Qualifications

• Experience in case management and direct service in domestic violence.
• Strong understanding of domestic violence dynamics and cultural competence.

Responsibilities

• Provide comprehensive case management and develop service plans.
• Act as a liaison with community service providers and property management.

Skills

Crisis Management

Communication Skills

Problem-Solving

Client-Centered Approach

Cultural Competence

Advocacy

Organizational Skills

Team Collaboration

Education

Bachelor's Degree

Associates Degree with experience

Tools

Microsoft Word

Microsoft Excel

Microsoft Office

Clarity

HMIS comparable databases

Job description

The Stabilization Housing Manager provides high-quality, intensive case management and engagement through a survivor-centered, trauma-informed approach for domestic violence survivors and their children in our transitional and longer-term housing programs to achieve short-term outcomes toward their longer-term stabilization goals for an empowered, self-sufficient life. The Stabilization Housing Manager advocates for systems change to improve access to services, resources, and justice for DV survivors serving as a key contact to outside agencies on participants' behalf.

Perform job in accordance with the mission, goals and objectives, core values and personnel policies of HarborCOV. Support and participate in the miscellaneous tasks of the organization not necessarily defined in job description. Carry out all job tasks collaboratively and cooperatively based on an understanding of culturally competent, strength-based strategies within an economic and social justice framework.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Provide comprehensive case management, develop and implement detailed service plans. Service plan may include housing search, housing advocacy, working with program participants to secure financial resources and plan for permanent housing. The Stabilization Housing Manager may act as a liaison and advocate with community service providers to secure resources for children, including daycare, summer camp, after-school, or other resources.
• Act as a liaison to the property manager and regional housing authority related to rent payments, annual re-certifications, inspections, and other related matters as needed.
• Provide emotional support and DV education through regular face-to-face meetings with survivors or over the phone.
• Complete assessments of needs for stability and safety.
• Provide safety planning and crisis intervention.
• Assist participants to obtain and maintain safe housing.
• Oversee safe and high-quality operations of the residential facilities including providing after-hours support in case of any property-related emergencies and safety concerns.
• Provide legal, medical, mental health and employment related advocacy.
• Provide assistance with budget planning and financial literacy.
• Make all necessary referrals to assure meaningful connections.
• Lead a comprehensive tenant selection process.
• Actively participate in weekly supervision, all-staff and direct service meetings and regularly required trainings.
• Lead family engagement activities, groups, and other community building projects.
• Collaborate regularly with the youth specialist to support ongoing needs, referrals, and general enrichment of children and youth in HarborCOV’s residential program.
• Maintain data collection and ensure accuracy, confidentiality, and compliance with requirements from funders.
• Support agency-wide culture that fosters accountability and ongoing skill-building.
• Other duties as assigned.

COMPETENCIES

• Understanding of domestic violence dynamics, and how these affect different populations and intersect with racial and social justice.
• Understanding of client-centered approaches that focus on the client’s current strengths and needs for facilitating realistic and empowering goals, along with fostering long-term relationships and impacts.
• Experience with housing authorities and property management companies with regard to applications, leasing, re-certification, and facilitating cooperation between tenant/landlord relations.
• Knowledge of public and private rentals, affordable housing, rent-to-own, homeownership, and other housing options and related criteria.
• Knowledge of community-based resources, especially in low-income communities.
• Ability to assess, deal constructively, manage and/or de-escalate crises using a trauma-informed approach.
• Strong listening, communication, and solution-focused problem-solving skills.
• Ability to work both independently and in a team environment.
• Demonstrated understanding of culturally competent, strength-based strategies within an anti-racism, and economic and social justice framework.
• Strong organizational skills, including the ability to work calmly under pressure.
• Be a team player with enthusiasm about working in a linguistically and culturally diverse environment.
• Experience with and proficiency in Microsoft Word, Microsoft Excel, and Microsoft Office.
• Experience with Clarity, HMIS comparable databases, or other data entry in the social work field is a plus.

QUALIFICATIONS

• Bachelor's Degree or Associates with three years relevant experience in the DV field preferred.
• Bilingual in Spanish and English strongly preferred. Bilingual in other languages such as Haitian Creole, Portuguese, or Arabic is a plus.
• Case Management or direct service experience of at least 2 years in the DV or related field.
• Social Justice and cultural competence/ awareness /and willingness to learn more about it.
• Must be familiar with the impact of homelessness, substance abuse in domestic violence issues.
• Must have experience working with and advocating for low-income families.
• Demonstrated group facilitation skills.
• Strong crisis management, problem-solving, and interpersonal skills.
• Knowledge of Greater Boston area human services.
• Proficient written and oral communication skills.
• Some computer literacies with a working knowledge of Database input and utilization, word processing, e-mail, and Internet.
• A valid driver's license and access to a vehicle preferred.

HOURS: 35 hours per week. For positions that work five days per week, this includes three in the office and two working remotely. For positions that work four days per week, this includes three in the office and one working remotely. Some flexibility with hours required to match client needs.

SALARY AND BENEFITS:

• Full-time position $55,000- $60,000 annually depending on experience.
• 12 floating holidays customizable to the employee.
• 12 days of sick time per year.
• 6 days of personal time per year.
• 3 weeks of vacation the first year, increasing with time.

Equal opportunity: HarborCOV has cultural and linguistic diversity in all its programs. Minorities, bilingual/bicultural candidates, survivors of domestic & sexual violence, and LGBQ/T candidates are strongly encouraged to apply. HarborCOV is an affirmative action, equal opportunity employer.

Please submit resume and cover letter to the Hiring Committee at

Harbor Communities Overcoming Violence (HarborCOV) is an innovative nonprofit organization that offers culturally relevant emergency and longer-term resources, and affordable housing for survivors of domestic violence and their children, while educating the public about the causes and consequences of domestic violence.

HarborCOV values diverse life experience and is an Equal Opportunity/Affirmative Action Employer. People who are bilingual/bicultural, of color, Native/Indigenous, with disabilities and/or identifying as LGBQT are strongly encouraged to apply.