St. Louis Store Leader — General Manager

SmartRecruiters, Inc.; St. Louis (MO); On-site; USD 75,000 - 105,000; Full time

Job summary

SmartRecruiters, Inc. in St. Louis, MO is seeking an experienced General Manager to lead operations on Watson Road.

You will oversee daily store activities, drive performance, and build a high-performing team focused on delivering outstanding customer experiences. This role requires strong leadership, budgeting, inventory control, scheduling, and safety compliance. You will mentor staff, optimize profitability, analyze sales data, and collaborate with upper management to implement strategic

Qualifications

• Minimum 2-3 years of management or supervisory experience in a food service or restaurant environment.
• Proven track record of successfully leading and developing team members.
• Experience with inventory control, cost management, and financial analysis.

Responsibilities

• Direct and oversee all store operations during assigned shifts, ensuring adherence to company policies, procedures, and quality standards at all times.
• Manage cost controls, inventory management, cash handling, and financial reporting to maintain profitability and operational efficiency.
• Lead, mentor, and motivate team members through effective communication, performance feedback, and recognition of achievements.
• Recruit, hire, train, and develop staff members while fostering a collaborative and inclusive workplace culture.
• Maintain strict quality control standards for food preparation, product delivery, and customer service excellence.
• Implement and monitor scheduling systems to ensure adequate staffing levels and optimal labor cost management.
• Analyze sales data, customer feedback, and operational metrics to identify opportunities for improvement and growth.
• Ensure store cleanliness, equipment maintenance, and compliance with health and safety regulations.
• Develop and execute local marketing initiatives to drive customer engagement and increase store profitability.
• Handle customer concerns and complaints with empathy and professionalism, resolving issues promptly and effectively.
• Manage inventory ordering, receiving, and storage to minimize waste while maintaining product quality.
• Prepare accurate reports, documentation, and administrative paperwork in a timely and organized manner.
• Model exemplary work ethic, punctuality, and professional behavior to set the standard for your team.
• Communicate transparently with upper management regarding store performance, challenges, and strategic recommendations.

Skills

Leadership

Budgeting

POS Systems

Communication

Multitasking

Organization

Cash Handling

Problem-Solving

Customer Service

Conflict Resolution

Education

High school diploma

Associate's degree or higher in Business Administration/Management

Tools

POS software

General computer applications

Job description

SmartRecruiters, Inc. in St. Louis, MO is seeking an experienced General Manager to lead operations on Watson Road.

You will oversee daily store activities, drive performance, and build a high-performing team focused on delivering outstanding customer experiences. This role requires strong leadership, budgeting, inventory control, scheduling, and safety compliance. You will mentor staff, optimize profitability, analyze sales data, and collaborate with upper management to implement strategic