Supportive Services for Veteran Families Program Assistant

University of Vermont; Burlington (VT); On-site; USD 28,000 - 34,000; Full time

Job summary

The University of Vermont is seeking a Supportive Services for Veteran Families (SSVF) Program Assistant in Colchester, Vermont. The role serves as the first contact for potential participants, assisting with enrollment processing, screenings, referrals, and entry into the online database.

Ideal candidates hold an associate degree with 1–3 years of related experience and demonstrate strong verbal/written communication and interpersonal skills, including sensitivity to a vulnerable population.

Qualifications

• Associate's degree in a related field and 1–3 years' related experience required.
• Effective verbal and written communication skills and interpersonal skills required. Demonstrated attention to detail and ability to work with a sensitive population.

Responsibilities

• Provide first contact for potential participants and assist with screening and enrollment processing.
• Refer participants to appropriate agencies and enroll into the online database.
• Audit and manage electronic and hard-copy files to maintain compliance with program guidelines.
• Coordinate logistics for program staff and perform other duties as assigned by the Program Manager.

Skills

Communication skills

Detail-oriented

Interpersonal skills

Experience with sensitive populations

Education

Associate degree

Job description

Supportive Services for Veteran Families Program Assistant

Provide support to the Supportive Services for Veteran Families (SSVF) program. Serve as first contact for potential participants. Support program staff in processing participant enrollment, including but not limited to, the initial screening, referring to appropriate agencies, and enrollment into the online database. Audit and manage electronic and hard copy files to keep in compliance with program guidelines. Coordinate logistics for the program staff and preform other duties as necessary assigned by the Program Manager.

Minimum Qualifications

Associate's in a related field and one to three years' related experience required. Effective verbal and written communication skills and interpersonal skills required. Demonstrated ability to accurately attend to detail and to successfully work with a sensitive population requiring specific experiential knowledge required.

Desirable Qualifications

Experiential knowledge as a military veteran and/or with homelessness; training, education, or experience with social services support desirable.

Anticipated Pay Range

20.00-25.00/hour

Special Conditions

• Contingent on continued funding
• Bargaining unit position
• External candidates must complete a 4-month probationary period
• This position is ineligible for telework due to the essential functions
• Background Check required for this position

FLSA

Non-Exempt

Union Position

Yes, UVMSU

Job Location

Colchester, Vermont, United States

Department

COM Support Serv Vet Families/55020

Standard Hours at 1.0 FTE

37.5

Term (months per year)

12