SSVF Intake Coordinator

University of Vermont; Burlington (VT); On-site; USD 50,000 - 60,000; Full time

Job summary

University of Vermont is seeking an Intake Coordinator for the SSVF program in Colchester, Vermont. The role serves as the first contact for Veterans and families, handling initial intake and eligibility for housing assistance and services.

The position requires a Bachelor’s degree in social work or related field and two years of related experience, with strong verbal and written communication and case management abilities.

Qualifications

• Bachelor's degree in social work or related field.
• Two years of related experience required.
• Effective verbal and written communications skills and interpersonal skills.
• Ability to use computerized case management applications to enter and track participant information.

Responsibilities

• Initial intake and eligibility assessment for the SSVF program.
• Determine eligibility, prioritize client needs, and coordinate entry into services.
• Maintain program compliance and document participant information in the case management system.

Skills

Verbal communication

Written communication

Interpersonal skills

Education

Bachelor's degree in social work or related field

Two years of related experience

Tools

Case management software

Job description

SSVF Intake Coordinator

Posting Summary

The Supportive Service for Veteran Families (SSVF) is a program that provides assistance to very low-income Veteran families who are experiencing homelessness and/or are at imminent risk of homelessness to gain and retain stable housing. The SSVF Intake Coordinator acts as the first point of contact for Veterans and their families and is responsible for the initial intake and eligibility for the Supportive Services for Veteran Families program. This role exercises discretion and judgment in determining eligibility, prioritizing client needs, coordinating entry into services, and supporting program compliance.

Minimum Qualifications (or equivalent combination of education and experience)

Bachelor's degree in social work or related field and two years of related experience required. Effective verbal and written communications skills and interpersonal skills required. Ability with training to use computerized case management applications to enter and track participant information; ability to understand and explain program details and workflow required.

Desirable Qualifications

Experiential knowledge as a military veteran and/or with homelessness; training, education, or experience with social services support desirable. Knowledge of the HUD Homeless Management Information System desired.

Anticipated Pay Range

$50,000-$60,000

Special Conditions

• A probationary period may be required
• Contingent on continued funding
• This position is ineligible for telework due to the essential functions
• Background Check required for this position

FLSA

Exempt

Union Position

Yes, UVMSU

Job Location

Colchester, Vermont, United States

Department

COM Support Serv Vet Families/55020

Standard Hours at 1.0 FTE

37.5

Term (months per year)

12