SRE Technical Product Manager

Lensa; Phoenix (AZ); Remote; USD 100,000 - 150,000; Full time

Job summary

A leading company is seeking an Engineering Product Manager to lead the development of their observability platform. This role entails defining product strategy, collaborating with cross-functional teams, and driving the innovative features to enhance user experiences. A successful candidate will have extensive experience in product management and a solid foundation in observability and monitoring technologies, ensuring overall product success and alignment with business objectives.

Benefits

Immediate medical, dental, and prescription drug coverage

Flexible family care and parental leave

Vehicle discount program for employees

Generous paid holidays including Christmas break

Qualifications

• 6+ years proven experience in product management for software engineering projects.
• Strong technical background in observability and monitoring.
• Knowledge of data streaming technologies.

Responsibilities

• Define and communicate product vision and strategy.
• Collaborate with teams to create a comprehensive product roadmap.
• Lead the development of enhancements and new logic.

Skills

Project Management

Data Management

Cross-Functional Collaboration

Analytical Skill

Communication

Education

Bachelor's degree in related field

Tools

Agile methodologies

Product management tools

Observation tools

Job description

We are seeking a talented and experienced Engineering Product Manager to join our team and lead the development, enhancement, and extension of our observability platform. This individual will play a pivotal role in shaping product roadmaps, collaborating with cross-functional teams, defining strategy and where we go, and driving the delivery of innovative features to meet the evolving needs of our customers.

This team is responsible for transforming our monitoring practices from traditional application and infrastructure monitoring to comprehensive full-stack observability solutions. As a Product Manager, you will be part of helping us define and shape the narrative of where we go, how fast we can get there, and ensure everyone understands where we are on the journey, what’s expected of them, and what good will look like for them when we get there. You will play a critical role in shaping the future of our observability initiatives and strategies. Utilizing your expertise in software engineering, data management, data streaming, and visualization, you will help us ensure we accelerate at a sustainable clip and progressively improve starting from day one.

As a Product Manager you will not directly lead people, but you will play a crucial part in creating clarity for our teams to execute. The ideal candidate understands that speaking is the least effective way to be heard, plans exceptionally well, thinks about outcomes as a matter of habit and then figures out how we get there, and has experience balancing all these at scale. However, above all the ideal candidate knows how to dream and is well versed in helping people plan from a dream to a reality.

Product Strategy: Define and communicate a clear product vision and strategy for the products within the observability platform, considering market trends, customer feedback, and business goals

Roadmap Planning: Collaborate with engineering, design, and other relevant teams to create and maintain a comprehensive product roadmap that aligns with business objectives

Feature Development: Lead the ideation, prioritization, and development of enhancements, extensions, and new logic for the observability platform, ensuring they address customer pain points and improve user experience

Cross-Functional Collaboration: Work closely with engineering, design, quality assurance, marketing, and sales teams to ensure successful execution of the product roadmap

User-Centric Design: Champion a user-centric approach by gathering customer feedback, conducting user research, and translating insights into actionable product improvements

Market Analysis: Stay current with industry trends, competitor offerings, and emerging technologies related to observability and monitoring, and leverage this knowledge to inform product decisions

Release Management: Coordinate and manage product releases, ensuring timely delivery of high-quality features and enhancements

Metrics and Analytics: Define and monitor key performance metrics to assess the success of product initiatives and make data-driven decisions

Customer Engagement: Engage with customers to understand their needs, gather feedback, and build strong relationships that drive ongoing product improvement.

Bachelors degree in related field or work equivalency

6+ years proven experience in product management for software engineering projects, particularly in developing and enhancing complex platforms

2+ years working with Site Reliability Engineering teams

Strong technical background with a deep understanding of observability, monitoring, and related technologies

Strong background in data management and visualization, including experience with Kafka, data streaming technologies and different popular industry visualization platforms

Strong background in Observability tools and practices, including experience with Dynatrace, Splunk, ELK, Grafana and data ingestion technologies

Proven track record of building and managing successful engineering teams

Excellent project management skills with a track record of delivering projects on time and within scope

Exceptional communication and interpersonal skills to effectively collaborate with cross-functional teams and communicate with stakeholders

Analytical mindset and data-driven decision-making approach

Prior experience with Agile methodologies and product management tools

Leadership abilities with a focus on motivating and aligning teams towards a common goal

Problem-solving skills to address challenges and unexpected issues that may arise during development

You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply!

As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder…or all of the above? No matter what you choose, we offer a work life that works for you, including:

• Immediate medical, dental, and prescription drug coverage

• Flexible family care, parental leave, new parent ramp-up programs, subsidized back-up child care and more

• Vehicle discount program for employees and family members, and management leases

• Established and active employee resource groups

• Paid time off for individual and team community service

• A generous schedule of paid holidays, including the week between Christmas and New Year’s Day

• Paid time off and the option to purchase additional vacation time.

For a detailed look at our benefits, click here: Benefit Summary (https://fordcareers.co/GSR-HTHD)

*Please note: This is a remote role but if you live within 50 miles of Dearborn, MI, you will be expected to commute on-site up to 3 times a week *****

*Visa Sponsorship is NOT provided for this role *****

Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.

We are an Equal Opportunity Employer committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, If you need a reasonable accommodation for the online application process due to a disability, please call 1-888-336-0660.

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