SRC Operations Specialist

Infinisource Consulting Solutions; Fort Riley (KS); On-site; USD 55,000 - 75,000; Full time

Job summary

Infinisource Consulting Solutions in Fort Riley, Kansas, is seeking an Essential Contractor Services position to support the Soldier Readiness Center (SRC) processes. The incumbent must be able to work a flexible schedule as deemed necessary for SRC processing on occasion.

The role involves guiding Soldiers and civilians through SRC stations, maintaining rosters, performing general administrative duties, and handling personal information with discretion while coordinating with staff to ensure

Qualifications

• Requires proficiency with MS Office and data/web-based systems.
• Appropriate qualifications, certification, and/or license as required.
• Senior level leadership and staff experience.
• Knowledge of customer service principles and customer satisfaction.
• Ability to monitor performance and take corrective action.
• Ability to recognize problems and understand root causes.
• Experience applying general rules to solve problems.
• Combination of education and experience as stated.

Responsibilities

• Ensure Soldiers and civilians complete every SRC station.
• Verify sign-outs on rosters for SRC processing.
• Validate Soldiers during the Annual SRC process.
• Maintain knowledge of all Soldier Readiness Center stations.
• Perform general administrative duties (phones, inquiries).
• Handle Soldiers’ personal information with discretion.
• Assist staff in processing Soldiers through SRC efficiently.

Skills

Customer service

Problem solving

Organizational skills

Communication

Leadership

Education

Equivalent combination of education and experience

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

PowerPoint

Windows GUI

Job description

Infinisource Consulting Solutions in Fort Riley, Kansas, is seeking an Essential Contractor Services position to support the Soldier Readiness Center (SRC) processes. The incumbent must be able to work a flexible schedule as deemed necessary for SRC processing on occasion.

The role involves guiding Soldiers and civilians through SRC stations, maintaining rosters, performing general administrative duties, and handling personal information with discretion while coordinating with staff to ensure