Desk Clerk Soldier Readiness Center (SRC)

InfiniSource Consulting Solutions, Inc.; North Carolina; On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

401(k) retirement plan

Short and long-term disability insurance

Job summary

InfiniSource Consulting Solutions, Inc. is seeking a full-time Administrative Support professional to assist Service Members at the Soldier Readiness Center. The candidate will handle administrative duties, manage records, and facilitate deployment requirements.

Responsibilities include ensuring that Soldiers and civilians are compliant with deployment processes and offering assistance in an office environment. A High School diploma and administrative experience are necessary. A competitive salary along with benefits is offered, including medical and 401(k) retirement plans.

Qualifications

• Minimum of one year of personnel administrative experience.
• Knowledge of Army rank structure and military unit relationships.
• Must be able to obtain and maintain a Tier 1 security investigation.

Responsibilities

• Provide administrative support to Service Members at the Soldier Readiness Center.
• Ensure completion of SRC process for Soldiers and civilians.
• Perform general administrative duties, such as answering phones.

Skills

Customer service skills

Attention to detail

Discretion with personal information

Education

High School Diploma or GED Equivalent

Job description

INFINISOURCE CONSULTING SOLUTIONS (ICS)

Job Type: Full‑time, Contract

Job Summary

Provide administrative processing support to Service Members at the Soldier Readiness Center for their deployment/redeployment requirements.

Essential Duties and Responsibilities

• Ensure Soldiers and civilians have completed every station in the SRC process.
• Identify a Soldier or civilian’s deployable status and ensure it is reflected on DA Form 7425, Readiness and Deployment Checklist.
• Make certain all persons processing through SRC sign out on the appropriate roster.
• Validate Soldiers during the Annual SRC process.
• Perform duties at in‑processing, personnel records and out‑processing stations in the Soldier Readiness Center process.
• Perform general administrative duties, such as answering phones and addressing customer questions.
• Assist fellow staff members in controlling the flow of Soldiers throughout the SRC process and process Soldiers for all personnel stations when necessary.

Qualifications

• Knowledge of principles and processes for providing customer and personal services, including customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
• Monitoring and assessing performance of yourself to make improvements or take corrective action.
• Use discretion when processing Soldiers’ personal information.
• Working knowledge of personnel stations.
• Ability to consider the relative costs and benefits of potential actions and choose the most appropriate one.
• Ability to detect when something is wrong or likely to go wrong (recognizing a problem). Not necessarily solving it.
• Ability to apply general rules to specific problems to produce coherent answers.

Education and/or Experience

• Minimum of a High School Diploma or GED Equivalent.
• Minimum of one (1) year of personnel administrative experience.
• Working knowledge of Army rank structure and military unit relationships.
• Must be able to obtain and maintain a favorable Tier 1 security investigation (Secret clearance).

Language Skills

Must be able to speak, read, write, and understand English. Ability to read, comprehend and explain instructions, letters, memos, emails and correspondence from inside and outside the organization. Ability to effectively respond, communicate and present information to senior management, contracting officials, clients and other employees.

Reasoning Ability

Ability to organize work, define and solve problems, establish and manage priorities, collect data, establish facts and draw valid conclusions based on facts. Manager participates in prioritization of work and decision‑making on resource allocation. The incumbent must be able to analyze a situation analytically, evaluate facts and data, and formulate a plan of action.

Certificates, Licenses, Registrations

Must possess a valid U.S. state driver’s license applicable for the type and class of vehicle being operated.

Physical Demands

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and functions. While performing the duties of this job, the employee is regularly required to sit, talk or hear. Specific vision abilities required include close vision, peripheral vision, depth perception, and the ability to adjust focus.

Work Environment

Duties are primarily performed in an office environment; however, travel to off‑site projects may involve work outdoors, in warehouses, supply points, motor pools, maintenance facilities, etc., for short periods of time.

EEO Statement

InfiniSource Consulting Solutions is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. US Citizenship is required for most positions.

Benefits

ICS offers a competitive salary and a generous benefits package. This package includes medical, dental, vision, life, short and long‑term disability insurance, and a 401(k) retirement plan.