Sr. Transaction Manager

JLL; New York (NY); On-site; USD 120,000 - 180,000; Full time

Job summary

JLL in New York is seeking a Senior Transaction Manager to join the New York Accounts team, overseeing complex lease and capital transactions for a multinational client, while fostering strong client relationships.

You will lead projects, supervise Analysts, coordinate reporting and budgets, and partner with IT to tailor dashboards and analytics for the account.

The role emphasizes strategic thinking, proactive leadership, and building trust with clients to drive growth.

Qualifications

• Experience leading complex projects from inception to completion.
• Strong client relationship and communication skills.
• Ability to supervise junior staff and manage multiple priorities.

Responsibilities

• Client Relationship Management: assume key transaction responsibilities for strategic clients.
• Client Relationship Management: provide advice on client transactions.
• Client Relationship Management: attend regular client meetings and conference calls.
• Client Relationship Management: improve client transaction management processes.
• Client Relationship Management: work directly with clients and team members to resolve financial model, transaction and landlord issues.
• Client Relationship Management: manage building tours with clients.
• Client Relationship Management: manage transaction reporting to the clients.
• Transactions Support: independently manage and execute complex, large, and mid-size transactions with high level of proficiency and knowledge.
• Transactions Support: deliver measurable value by negotiating favorable economic and flexible lease terms for clients.
• Transactions Support: collaborate with IT to customize reports, dashboards, and analytics specific to account team requirements.
• Transactions Support: assist clients in completing numerous transactions annually while adhering to JLL's and the client's processes and standards for expertise and professionalism.
• Transactions Support: actively monitor progress of assigned transactions and those of direct reports.
• Transactions Support: collect client requirements, obtain market data, review market reports.

Skills

Leadership

Client relationship management

Project management

Strategic thinking

Team supervision

Job description

JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented peopleand empowering them tothrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

About This Opportunity

We are proactively seeking high-caliber professionals interested in launching or advancing their commercial real estate brokerage careers with JLL. While we may not have an immediate opening in your specific market, we can connect when opportunities arise that match your skills and career goals.

What this Job Involves

Our Transaction Management team helps clients strategize, evaluate and execute real estate transactions to meet their business and occupancy needs. The Senior Transaction Manager will join the New York Accounts team, supporting a multinational investment bank and financial services company as a key account. This role involves managing and executing complex lease and/or capital transactions while fostering client relationships and driving business growth.

The position is responsible for overseeing regular reporting, budgets, cash flow forecasts, memoranda documenting significant client issues, and strategic planning. The Senior Transaction Manager will work primarily in a leadership capacity on complex projects, functioning either independently or as part of a team, and will supervise the workload of Analysts and potentially other Transaction Managers.

Additional responsibilities include directing special projects and assignments as needed. The ideal candidate will manage and collaborate with professionals across various disciplines and business units, demonstrating experience in successfully managing complex projects to completion, thinking strategically, acting proactively, fostering growth of junior talent and building strong client trust and confidence.

Key Responsibilities

Client Relationship Management

• Assume key transaction responsibilities for strategic clients
• Provide advice on client transactions
• Attend regular client meetings and conference calls
• Improve client transaction management processes
• Work directly with clients and team members to resolve financial model, transaction and landlord issues
• Manage building tours with clients
• Manage transaction reporting to the clients

Transactions Support

• Independently manage and execute complex, large, and mid-size transactions with high level of proficiency and knowledge
• Deliver measurable value by negotiating favorable economic and flexible lease terms for clients
• Collaborate with IT to customize reports, dashboards, and analytics specific to account team requirements
• Assist clients in completing numerous transactions annually while adhering to JLL's and the client's processes and standards for expertise and professionalism
• Actively monitor progress of assigned transactions and those of direct reports
• Collect client requirements, obtain market data, review market reports