Sr Trade Compliance Specialist

Ingram Micro, Inc.; Irvine (CA); Hybrid; USD 110,000 - 140,000; Full time

Job summary

Ingram Micro in Irvine, CA is seeking a Trade Compliance Specialist to determine ECCN classifications and license determinations for technology products. You will analyze products for export, re‑export, and in‑country transfers, ensure compliance with EAR, and support cross‑functional teams across hardware, software, and services.

The role requires 5+ years of trade compliance experience, strong knowledge of EAR and HTS classifications, and solid Excel skills for data analysis.

Qualifications

• Bachelor’s degree.
• 5+ years of Trade Compliance experience.
• Working knowledge of the Export Administration Regulations (EAR).
• Proficiency in ECCN classification for technology products, including encryption.
• Proficiency in HTS classification across multiple country tariffs.
• Strong time management and organizational skills; able to prioritize demanding requirements.
• Business-oriented, pragmatic approach to challenges in a fast-paced environment.
• Intermediate MS Excel skills including pivot tables and VLOOKUP.

Responsibilities

• Determine ECCN classification for technology products and related license determinations.
• Classify hardware, software, technology and services for export, re-export, and in-country transfers.
• Research using Tariff Schedule, CCL, CROSS rulings and vendor data to assign classifications.
• Identify holds and compliance requirements; resolve to meet SLAs.
• Validate and maintain classifications in ERP systems and export records.
• Prepare on-demand reports and SKU lists for Compliance Managers.
• Support end-of-day reconciliations and process improvement initiatives.
• Create SOPs and process flows under guidance from senior staff.
• Provide guidance to peers on product classification and compliance processes.

Education

Bachelor's degree

Tools

Microsoft Excel

Job description

The role:

Will be responsible for the ECCN and HTS classification determination of technology products and services, resulting in the license determination of export, re-export an in country transfer orders in compliance with all U.S. Export Control Laws and regulations.

This position requires proficiency in navigating and interpreting the U.S. Export Administration Regulations with a focus on the ECCN classification of restricted encryption products, export licensing, and customer screening for hardware, software, services and technology across a wide range of products across multiple industries.

This position requires a methodical approach to evaluating products in the technology industry and a strong concern for quality and accuracy of work with a results-oriented focus. The work involves technical thinking and problem solving based on detailed knowledge and analysis of technology products.

Product Classification and Export License Determination

• Demonstrated proficiency in the Commerce Control List to determine ECCN classification for technology products.
• Demonstrated proficiency in the Harmonized Tariff Schedule for applicable countries, applying consistent methodology across similar hardware and software product and product families.
• Determine product classification and license determination for hardware, software, technology and services to support Export, re-export and transfers in compliance with all U.S. export laws and regulations.
• Demonstrated proficiency in Export license determination in accordance with the CCL.
• Utilize resources including but not limited to the Tariff Schedule, the Commerce Control List, CROSS rulings and vendor supplied classification information, to research and determine classification and encryption level, requesting CCATS as needed.
• Identify reasons for hold, determine compliance requirements and resolve quickly to meet SLAs
• Validate and maintain ECCN and HTS classifications in various ERP systems or tools.
• Continuously monitor and maintain accuracy for all classifications in Ingram’s export systems of record

Export Order Management Operations

• Product Classification support
• Prepare on demand reports and SKU lists for Compliance Specialists and Management
• Review and upload approved classification data as requested by Supervisor or Sr. Management
• Manage Vendor classification price lists, complete analysis and prepare upload files for review by Trade Compliance Specialists
• Maintain Vendor and internal compliance contact lists
• Classification Requests Mailbox:
  • Support and action requests within department SLAs, escalating to Supervisor and Sr. colleagues as required.
  • Report and assist in the immediate troubleshooting of any processing delays, errors, or exceptions that occur
• Support End of Day reconciliation tasks to ensure requests are actioned within SLAs.
• Create and maintain SOPs, process flows and FAQs with direction and oversight by Sr. colleagues.
• Compliance project support as determined by Supervisor or Sr. Management
• Working knowledge and understanding of the compliance systems and tools used to support daily operations.
• Provide guidance to peers on product classification and compliance processes and procedures

Reporting, Performance Metrics and Audit

• Prepare metrics, KPIs and reporting to provide benchmarks and analysis on classification activity and trends.
• Utilize KPIs to identify and recommend opportunities for continuous process improvement and operational efficiencies.
• Conduct and administer compliance audits as determined by Supervisor
• Administrative support for required regulatory reporting requirements in a timely manner.

Export Control Laws and Regulations

• Maintains working knowledge base of the EAR
• Collaborate effectively and participate in discussions with trade compliance team to understand regulations and applicability to IM transactions and business.

Job Qualifications and Educational Requirement

• Bachelor’s degree.
• 5+ years of Trade Compliance experience
• Working knowledge of the Export Administration Regulations
• Demonstrated proficiency in the Commerce Control List to determine ECCN classification for technology products, with an emphasis on encryption technology
• Demonstrated proficiency in determining HTS classification across multiple country tariffs for technology products.
• Excellent time management, prioritization, and organizational skills; ability to prioritize among demanding and sometimes conflicting requirements.
• Effectively balance service with regulatory compliance.
• Must have a business-oriented, pragmatic approach to challenges that arise in a fast-paced environment.
• Flexible, positive and hardworking team player
• Intermediate level of proficiency in the MS Excel including knowledge of using pivot tables/Vlookup for analysis
• Results Oriented
• Customer Mindset top of Mind
• Judgement and Decision Making

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