Sr Technical Writer

Davita Inc.; Oakland (CA); On-site; USD 80,000 - 120,000; Full time

Job summary

A leading company in technology consulting is seeking a Sr. Technical Writer in Oakland, CA. The role involves creating and reviewing technical documentation, collaborating with subject matter experts, and ensuring compliance with regulatory standards. Ideal candidates possess strong writing, analytical, and communication skills, along with relevant educational qualifications.

Qualifications

• Minimum regulatory technical writing experience in engineering, technology or science.
• Experience developing technical guidance documents.
• Ability to manage multiple procedure assignments effectively.

Responsibilities

• Document business process flow, technical process, and job aids for the Electric Portfolio.
• Conduct research and collaborate with SMEs to validate client policies.
• Perform independent technical reviews and documentation.

Skills

Communication

Technical Writing

Analytical Skills

Problem Solving

Data Gathering

Education

Bachelor's degree in Business, Engineering, Information and Computer Science, Communications, Journalism, English, Liberal Arts, or Technical Writing

Tools

Microsoft Word

Microsoft Excel

Microsoft Access

Microsoft PowerPoint

Microsoft Project

Microsoft Visio

Job description

Ampcus Inc. is a certified global provider of a broad range of Technology and Business consulting services. We are in search of a highly motivated candidate to join our talented Team.

Job Title: Sr Technical Writer

Location(s): Oakland, CA

Top Things:

• Document business process flow, technical process, job aids for the Electric Portfolio.
• Assist with the business and IT to define support processes.
• Assist/Create SLA.

Technical Writing:

• Develop, write, review, revise, and business process flow, technical processes, job aids for the Electric Portfolio.
• Conduct research and work in collaboration with SMEs to validate client policies, standards, plans, processes, and procedures to ensure compliance with regulatory requirements.

Reviews:

• Perform independent Technical Reviews and/or cross-discipline.
• Reviews of guidance documents drafted by others.
• Review temporary procedure changes prior to permanent incorporation.
• Screen procedure change requests for suitability and clarity and provide feedback when needed.
• Review proposed design changes for potential procedure impact.
• Participate in project and/or schedule development to coordinate and integrate procedure support with the activities of other site organizations.
• Prepare executive materials to achieve compliance documentation approvals.
• Complete company compliance publication process for approved documentation.

Process Improvement:

• Provide general guidance and Technical assistance to other team members in areas of expertise.
• Assist line organizations with general procedure issues.
• Participate in event investigations, process Improvement teams, benchmarking, and industry working groups.
• Participate in development and maintenance of security program policies, standards, and procedures.

Minimum:

• Bachelor's degree in Business, Engineering, Information and Computer Science, Communications, Journalism, English, Liberal Arts, or Technical Writing; or an equivalent combination of education, training, or experience in a related field
• A minimum of regulatory technical writing in an engineering, technology or scientific field
• Physical or technology security and/or network background that is critical to procedure-focused technical writing
• Effective data gathering skills with an ability to source content from multiple subject matter experts
• Experience developing technical guidance documents
• Strong communication and facilitation skills
• Strong technical writing and editing skills
• Strong analytical and problem solving skills to decompose and distill relevant information
• Experience functioning at a high level in a fast-paced work environment
• Effective organization, prioritization and communication skills
• Demonstrated ability to manage workload and time effectively
• Strong customer focus, commitment to excellence, results orientation, and attention to detail
• Demonstrated ability to work effectively in a team
• Ability to multi-task and support multiple procedure assignments
• Solid understanding of utilities and/or standards and procedure development
• Research skills and the ability to read, understand, and extract information from process flow diagrams and technical literature
• Experience analyzing, translating and redesigning technical documentation at a level suitable for the intended audience
• General knowledge of applicable industry regulations, practices, codes, standards, and requirements, and the ability to become thoroughly familiar with this material within a reasonable period of time
• Proficiency in Microsoft Word, Excel, Access, PowerPoint, Project, and Visio.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veterans or individuals with disabilities.