Senior Technical Writer

Global Technical Talent; Oakland (CA); On-site; USD 93,000 - 136,000; Full time

Job summary

A leading natural gas and electric energy company is seeking a Senior Technical Writer in Oakland, CA. The role involves developing documentation to ensure compliance with regulatory requirements and enhancing internal processes. Candidates should possess a relevant Bachelor's degree and experience in technical writing with strong communication and analytical skills. Health benefits and a collaborative environment await the right candidate.

Benefits

Medical, Vision, and Dental Insurance Plans

401k Retirement Fund

Qualifications

• Minimum of regulatory technical writing in engineering, technology, or scientific field required.
• Effective organization, prioritization, and communication skills.
• Strong customer focus, commitment to excellence.

Responsibilities

• Document business process flow, technical processes, and job aids for Electric Portfolio.
• Conduct independent Technical Reviews and provide feedback.
• Assist line organizations with general procedure issues.

Skills

Technical writing

Communication

Analytical skills

Data gathering

Problem-solving

Customer focus

Education

Bachelor's degree in Business, Engineering, Information and Computer Science, Communications, Journalism, English, Liberal Arts, or Technical Writing

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Microsoft Project

Microsoft Visio

Job description

Job Title: Senior Technical Writer
Contract Duration: 12 Months
Pay rate up to $55/hr
Location: Oakland, CA

Top Things:

• Document business process flow, technical process, and job aids for the Electric Portfolio
• Assist with the business and IT to define support processes
• Assist/Create SLA

Technical Writing:

• Develop, write, review, revise, and business process flow, technical processes, job aids for the Electric Portfolio
• The Senior Technical Writer conducts research and works in collaboration with SMEs to validate the client’s policies, standards, plans, processes, and procedures to ensure compliance with regulatory requirements.

Reviews:

• Perform independent Technical Reviews and/or cross-disciplinary.
• The Senior Technical Writer reviews guidance documents drafted by others.
• Review temporary procedure changes prior to permanent incorporation.
• Screen procedure change requests for suitability and clarity, and provide feedback when needed.
• Review proposed design changes for potential procedure impact.
• Participate in project and/or schedule development to coordinate and integrate procedure support with the activities of other site organizations.
• Prepare executive materials to achieve compliance documentation approvals.
• Complete the company compliance publication process for approved documentation.

Process Improvement:

• The Senior Technical Writer provides general guidance and Technical assistance to other team members in areas of expertise.
• Assist line organizations with general procedure issues.
• Participate in event investigations, process Improvement teams, benchmarking, and industry working groups.
• Participate in the development and maintenance of security program policies, standards, and procedures.

Minimum:

• Bachelor's degree in Business, Engineering, Information and Computer Science, Communications, Journalism, English, Liberal Arts, or Technical Writing; or an equivalent combination of education, training, or experience in a related field
• A minimum of regulatory technical writing in an engineering, technology, or scientific field
• Physical or technological security and/or network background that is critical to procedure-focused technical writing
• Effective data gathering skills with an ability to source content from multiple subject matter experts
• Experience developing technical guidance documents
• Strong communication and facilitation skills
• Strong technical writing and editing skills
• Strong analytical and problem-solving skills to decompose and distill relevant information
• Experience functioning at a high level in a fast-paced work environment
• Effective organization, prioritization, and communication skills
• Demonstrated ability to manage workload and time effectively
• Strong customer focus, commitment to excellence, results orientation, and attention to detail
• Demonstrated ability to work effectively in a team
• Ability to multitask and support multiple procedure assignments

Desired:

• Solid understanding of utilities and/or standards and procedure development
• Research skills and the ability to read, understand, and extract information from process flow diagrams and technical literature
• Experience analyzing, translating, and redesigning technical documentation at a level suitable for the intended audience
• General knowledge of applicable industry regulations, practices, codes, standards, and requirements, and the ability to become thoroughly familiar with this material within a reasonable period of time
• Proficiency in Microsoft Word, Excel, Access, PowerPoint, Project, and Visio

Note:

• Strongly preferred local or within CA, or at least PST time zone
• Client laptop will be provided if within the service territory, else VDI/Citrix for non-locals
• Travel: will reimburse as needed; local candidates not expected to be reimbursed

Benefits:

• Medical, Vision, and Dental Insurance Plans
• 401k Retirement Fund

About The Company:

• Leading natural gas and electric energy company serving millions of customers across the United States. Offers reliable energy delivery and a positive work environment. Join our team and make a difference in your community.

About GTT

• GTT is a minority-owned staffing firm and a subsidiary of Chenega Corporation, a Native American owned company in Alaska. As a Native American-owned, economically disadvantaged corporation, we highly value diverse and inclusive workplaces. Our clients are Fortune 500 banking, insurance, financial services, and technology companies, along with some of the nation’s largest life sciences, biotech, utility, and retail companies across the US and Canada. We look forward to helping you land your next great career opportunity!

25-22120 #LI-GTT #LI-Remote #gttjobs

About the company

Global Technical Talent specializes in recruiting and pre-qualifying senior level IT professionals for clients' immediate long- and short-term contract needs, contract to hire and direct hire positions. Because we work exclusively with high level I...

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