Sr. Technical Release Manager

The Judge Group; Chicago (IL); On-site; USD 117,096 - 130,872; Part time

Benefits offered by this job

Medical insurance

Vision insurance

401(k)

Job summary

A leading consulting firm is seeking a Senior IT Release Manager to lead the evolution of their enterprise-wide release management strategy within ServiceNow environments. Responsibilities include managing releases across large initiatives and guiding teams on best practices. Candidates should have proven experience in Release Management, strong Agile knowledge, and excellent stakeholder management skills. Benefits include medical and vision insurance, and a 401(k) plan.

Qualifications

• Proven experience delivering enterprise-wide Release Management programs from start to finish.
• Demonstrated expertise in ServiceNow Digital Product Releases and related tooling.
• Strong understanding of SDLC, traceability, and defect tracking methodologies.

Responsibilities

• Lead the design and implementation of a Release Management Framework across the enterprise.
• Serve as the Subject Matter Expert for Release Management.
• Manage and coordinate releases across initiatives involving 500+ team members.

Skills

Release Management

ServiceNow

Agile methodologies

Stakeholder management

Job description

Base pay range

$85.00/hr - $95.00/hr

Position Overview: We are seeking a Senior IT Release Manager with deep expertise in Digital Product Releases (DPR), specifically within ServiceNow environments, to lead and evolve our enterprise-wide release management strategy. This role is ideal for a seasoned consultant who has successfully delivered companywide release management programs from inception to execution, and who thrives in large-scale, complex technology environments.

Key Responsibilities

• Lead the design, planning, and implementation of a future-state Release Management Framework across the enterprise.
• Serve as the Subject Matter Expert (SME) for Release Management, guiding teams and leadership on best practices and scalable solutions.
• Manage and coordinate releases across initiatives involving 500+ team members, ensuring alignment, traceability, and defect tracking throughout the SDLC.
• Collaborate with cross-functional teams in Agile, Waterfall, and hybrid environments, maintaining flexibility and adaptability in approach.
• Drive continuous improvement in release processes, tools, and governance, with a focus on ServiceNow DPR capabilities.
• Ensure robust documentation and traceability of releases, including planning artifacts, defect logs, and audit trails.
• Partner with PMO, QA, DevOps, and engineering teams to ensure seamless integration of release activities into broader delivery pipelines.
• Contribute to the development of job aids, process documentation, and tooling strategies to support future training and onboarding (though training is not a core responsibility).

Required Qualifications

• Proven experience delivering enterprise-wide Release Management programs from start to finish.
• Demonstrated expertise in ServiceNow Digital Product Releases and related tooling.
• Strong understanding of SDLC, traceability, and defect tracking methodologies.
• Experience managing releases across large-scale initiatives (500+ contributors).
• Ability to articulate and demonstrate personal contributions to Release Management strategy and execution.
• Comfortable navigating Agile, Waterfall, and hybrid environments without rigidity.
• Excellent communication and stakeholder management skills.

Preferred Qualifications

• Experience in building Release Management frameworks from the ground up.
• Familiarity with enterprise IT governance and compliance standards.
• Consulting background with a focus on technology transformation and delivery.

Seniority level

Not Applicable

Employment type

Contract

Job function

Information Technology

Benefits

• Medical insurance
• Vision insurance
• 401(k)

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