Sr. Technical Project Manager & Engineering Operations

InterActiveCorp; New York (NY); On-site; USD 106,000 - 147,000; Full time

Job summary

An innovative company is seeking a dedicated Technical Project Manager to lead engineering operations focused on Payments infrastructure. This role demands a strong technical background and exceptional project management skills, with a focus on Agile methodologies. You will guide teams through sprints, optimize processes, and ensure project success while collaborating with diverse stakeholders. This position offers the chance to make a significant impact in a fast-paced environment, where your leadership will drive operational excellence and foster a culture of continuous improvement. Join a team that values curiosity, collaboration, and technical excellence.

Benefits

Paid Time Off

401k Match

Commuter Benefits

Health Savings Account

Flexible Spending Account

Fertility Reimbursement

Group Term Life Insurance

Wellbeing Resources

Qualifications

• 5+ years of experience in technical project management.
• Certified Scrum Master (CSM) or Professional Scrum Master (PSM) certification required.

Responsibilities

• Direct and oversee technical projects within the Payments infrastructure.
• Serve as an Agile Coach for engineering teams.

Skills

Technical Project Management

Scrum Master Certification

Jira Expertise

Agile Methodologies

Communication Skills

Problem-Solving Skills

Education

Bachelor's degree in Computer Science

Bachelor's degree in Engineering

Tools

Jira

Datadog

Grafana

Job description

Sr. Technical Project Manager & Engineering Operations

New York, NY

We are seeking a highly motivated and experienced Technical Project Manager to join the Vimeo team and support our engineering operations, starting with the Payments infrastructure. This role requires a strong technical background, exceptional project management skills, and the ability to thrive in a fast-paced environment. The ideal candidate will be a certified Scrum Master with deep Jira expertise and a proven track record of successfully managing complex technical projects.

We’re a team that cares about collaboration, encourages curiosity, celebrates technical excellence, and is driven by careful attention to detail and planning for the future. We believe diversity of perspective and experience are key to building great technology and that the best way to iterate towards success is by taking care of ourselves, our families, our users, and one another.

What you’ll do:

• Project Leadership: Direct and oversee technical projects within the Payments infrastructure, ensuring adherence to timelines, scope, and budget.
• Agile Facilitation: Serve as an Agile Coach for engineering teams, leading daily stand-ups, sprint planning, reviews, and retrospectives to optimize team performance.
• Jira Management: Leverage Jira for comprehensive project tracking, issue management, and reporting to maintain transparency and efficiency.
• Issue Resolution: Triage, escalate, and resolve production issues promptly, collaborating effectively with engineering teams and stakeholders.
• Resource Allocation: Strategically identify and allocate resources to address production incidents and minimize service disruptions.
• Prioritize and Manage Backlog: Own and manage the backlog of defects and customer support escalations, effectively prioritizing tasks to ensure efficient resolution.
• Collaborate and Align: Partner with Product & Engineering stakeholders to refine priorities, drive backlog efficiency, and ensure clear communication.
• Documentation and Planning: Develop and maintain detailed project plans, timelines, and documentation to guide project execution.
• Stakeholder Communication: Provide regular updates on project status, risks, and issues to stakeholders at all levels, ensuring clear and consistent communication.
• Track and Report Performance: Track and report engineering KPIs, providing visibility into operational and backlog health, and identifying areas for improvement.
• Optimize Team Processes: Continuously evaluate and improve team processes to enhance efficiency and productivity.

Skills and knowledge you should possess:

• Bachelor's degree in Computer Science, Engineering, or a related field.
• 5+ years of experience in technical project management.
• Certified Scrum Master (CSM) or Professional Scrum Master (PSM) certification.
• Extensive experience with Jira for project management and issue tracking.
• Strong understanding of payments infrastructure and related technologies.
• Proven ability to triage and resolve production issues in a timely manner.
• Excellent communication, interpersonal, and problem-solving skills.
• Ability to work independently and as part of a team in a fast-paced environment.
• Experience with Agile methodologies and frameworks.
• Knowledge of cloud-based technologies and infrastructure.
• Familiarity with monitoring and alerting tools.
• Experience with incident management processes.

Bonus points (nice skills to have):

• Experience with fintech or financial systems.
• Prior experience working with customer support teams on technical escalations.
• Familiarity with monitoring and observability tools (e.g., Datadog, Grafana, GCP Cloud Logs).
• Experience collaborating with nearshore or offshore engineering teams.

Base Salary Range:

• All other US cities outside above metro areas: $106,200 - $146,025

At Vimeo, we strive to hire and nurture amazing talent across the globe. Actual salaries will vary depending on factors including but not limited to experience, specialized skills, internal alignment, and location. Base salary is just one component of Vimeo's total rewards philosophy.

We offer a wide range of benefits, perks, variable compensation and where eligible long-term incentive programs.

We also offer paid time off, generous 401k match, commuter benefits, Health Savings Account (HSA), Flexible Spending Account (FSA), fertility reimbursement, group term life insurances, wellbeing resources, and more.

#LI-JM1

About Us:

Vimeo (NASDAQ: VMEO) is the world's most innovative video experience platform. We enable anyone to create high-quality video experiences to better connect and bring ideas to life. We proudly serve our community of millions of users – from creative storytellers to globally distributed teams at the world's largest companies – whose videos receive billions of views each month. Learn more at www.vimeo.com .

Vimeo is headquartered in New York City with offices around the world. At Vimeo, we believe our impact is greatest when our workforce of passionate, dedicated people, represents our diverse and global community. We’re proud to be an equal opportunity employer where diversity, equity, and inclusion is championed in how we build our products, develop our leaders, and strengthen our culture.

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