Sr. Technical Project Manager - Digital Workplace Experience (DWX)

GSD Search, LLC; United States; Remoto; USD 120.000 - 150.000; Tempo pieno

Descrizione del lavoro

GSD Search is partnering with a large financial services organization to hire an experienced Technical Project/Program Manager for the Digital Workplace Experience (DWX) engineering team. This remote role focuses on Microsoft 365 migrations, endpoint management, and collaboration platform initiatives.

You will own project plans, coordinate with engineering, product, and vendors, and balance Agile/Scrum with Waterfall approaches to ensure timely delivery.

Competenze

• Minimum 5+ years in technical project or program management.
• Experience delivering enterprise IT infrastructure or DWX projects.
• Strong knowledge of Microsoft 365 and endpoint management preferred.
• Experience with Agile/Scrum and Waterfall methodologies.
• Hands-on Jira for sprint planning and delivery tracking.

Mansioni

• Manage multiple technical projects across enterprise infrastructure and digital workplace environments.
• Collaborate with engineering teams, product managers, stakeholders, and vendors to drive delivery.
• Lead migrations and modernization initiatives involving Microsoft 365 and endpoint management.
• Develop and maintain project plans, milestones, timelines, dependencies, and risks.
• Facilitate Agile ceremonies while ensuring delivery accountability.
• Identify and resolve blockers, dependencies, and competing priorities.
• Establish delivery metrics and reporting for visibility into progress.
• Support capacity planning, resource allocation, and portfolio prioritization.
• Improve PM processes, governance, and documentation.

Conoscenze

Project management

Stakeholder management

Communication

Jira experience

Agile/Scrum

Strumenti

Jira

ServiceNow

Confluence

Descrizione del lavoro

Technical Project/Program Manager - Digital Workplace Experience (DWX)

Location: Remote - U.S.

Overview

GSD Search is partnering with a large, established financial services organization to hire an experienced Technical Project / Program Manager supporting its Digital Workplace Experience (DWX) engineering team.

This role will focus on driving the successful execution of enterprise technology initiatives involving Microsoft 365, endpoint management, infrastructure migrations, collaboration platforms, and digital workplace technologies.

We're looking for a technically knowledgeable, delivery-focused project manager who takes ownership, drives accountability, and ensures projects get completed—not someone who simply facilitates meetings and tracks Jira tickets.

The ideal candidate has experience managing technical infrastructure projects, working directly with engineering teams, and balancing Agile/Scrum methodologies with traditional project management practices.

Key Responsibilities

• Manage multiple concurrent technical projects across enterprise infrastructure, Microsoft technologies, and digital workplace environments.
• Partner with engineering teams, product managers, business stakeholders, and external vendors to drive project delivery.
• Lead initiatives involving Microsoft 365 migrations, endpoint management, collaboration platforms, and infrastructure modernization.
• Develop and maintain project plans, milestones, timelines, dependencies, and risk tracking.
• Facilitate sprint planning, standups, and Agile ceremonies while maintaining accountability for delivery commitments.
• Proactively identify and resolve technical dependencies, project blockers, and competing priorities.
• Establish delivery metrics, reporting, and visibility into project progress and engineering capacity.
• Support capacity planning, resource allocation, and portfolio-level prioritization.
• Improve project management processes, documentation, and governance.
• Ensure clear communication and accountability across technical teams and leadership.

Required Qualifications

• 5+ years of technical project or program management experience.
• Experience managing enterprise IT infrastructure, digital workplace, or end-user computing projects.
• Strong familiarity with Microsoft enterprise technologies, endpoint management, or infrastructure migrations.
• Experience with both Agile/Scrum and Waterfall project management methodologies.
• Hands-on Jira experience, including sprint management and delivery tracking.
• Proven ability to independently drive technical projects through completion.
• Experience managing engineering dependencies, timelines, risks, and competing priorities.
• Strong communication, organization, and stakeholder management skills.
• A proactive, detail-oriented approach with a strong sense of ownership and accountability.

Preferred Skills

• Microsoft 365 tenant migrations, Microsoft Exchange, Intune, or Entra ID.
• Endpoint management technologies such as Jamf or Tanium.
• Desktop as a Service (DaaS) or enterprise collaboration platforms.
• Enterprise migrations associated with mergers, acquisitions, or divestitures.
• Vendor management and third-party implementation coordination.
• ServiceNow and Atlassian/Jira environments.
• Capacity planning, portfolio management, and delivery metrics.
• PMP, CSM, or related project management certifications.

What Makes This Opportunity Interesting?

You'll work directly with engineering and product leadership to manage meaningful enterprise technology initiatives across a diverse digital workplace environment.

This is an opportunity to take ownership, introduce improvements, and have a direct impact on how technical projects are delivered across the organization.

We're looking for someone who can bring structure to complexity, communicate effectively with technical teams, and consistently deliver results.

Keywords

Technical Project Manager, Technical Program Manager, Digital Workplace Experience, DWX, EUC, Microsoft 365, Endpoint Management, Intune, Entra ID, Jamf, Tanium, Jira, Agile, Scrum, Waterfall, Infrastructure Migration, Technical Delivery, Capacity Planning, Portfolio Management