Sr. Systems Engineer

Innovative Information Technologies, Inc.; Costa Mesa (CA); On-site; USD 130,000 - 150,000; Full time

Job summary

Innovative Information Technologies, Inc. in Costa Mesa, CA is seeking a Sr. Systems Engineer to join our onsite team.

The role emphasizes hands-on endpoint management, Windows 11 admin, M365 E5, Entra ID, and Intune/Autopilot deployments to support critical infrastructure and VIP users. The ideal candidate will excel in troubleshooting, basic networking, and using SolarWinds for performance monitoring, while delivering patient, high-touch support to executives and utility operations personnel,

Qualifications

• 5+ years of progressive experience in endpoint engineering, systems administration, or senior IT support within an enterprise environment.
• Strong hands-on experience administering Windows 11, Microsoft 365 (E5), Entra ID, and Microsoft Intune / Autopilot zero-touch deployment workflows.
• Demonstrated expertise in utilizing remote support tools and executing privileged administrative elevations to perform deep-level endpoint troubleshooting and system remediation.
• Practical knowledge of local network troubleshooting (TCP/IP, VLANs, DNS, DHCP, VPNs, switches, patch panels, and Wi-Fi access points) to partner effectively with the remote Senior Network Architect.
• Hands-on experience or working familiarity with SolarWinds (or equivalent enterprise monitoring tools) for performance tracking, alert triage, and health reporting.
• White-Glove VIP Support: Exceptional interpersonal and communication skills with a proven track record of delivering patient, high-touch support to executive leadership and critical utility operations personnel.
• Process & Documentation Discipline: Strong organizational skills and the ability to write clear SOPs, technical escalation notes, and site infrastructure diagrams without working in a silo.
• Onsite Commitment: Must be able to work full-time onsite in Costa Mesa, CA, and satisfy client onboarding/background clearance requirements.

Skills

Windows 11 administration

Microsoft 365 (E5)

Entra ID

Intune / Autopilot

Remote support tools

Privileged access management

Networking basics (TCP/IP, DNS, DHCP,

VIP support

Documentation/SOP writing

Onsite work

Tools

SolarWinds

Job description

JOB TITLE: Sr. Systems Engineer

LOCATION: Costa Mesa, CA 92627 - 100% Onsite

100% onsite – no hybrid or remote

SALARY: $130K -$150K (open for discussion based on experience and seniority)

Required Qualifications

• 5+ years of progressive experience in endpoint engineering, systems administration, or senior IT support within an enterprise environment.
• Strong hands-on experience administering Windows 11, Microsoft 365 (E5), Entra ID, and Microsoft Intune / Autopilot zero-touch deployment workflows.
• Demonstrated expertise in utilizing remote support tools and executing privileged administrative elevations to perform deep-level endpoint troubleshooting and system remediation.
• Practical knowledge of local network troubleshooting (TCP/IP, VLANs, DNS, DHCP, VPNs, switches, patch panels, and Wi-Fi access points) to partner effectively with the remote Senior Network Architect.
• Hands-on experience or working familiarity with SolarWinds (or equivalent enterprise monitoring tools) for performance tracking, alert triage, and health reporting.
• White-Glove VIP Support: Exceptional interpersonal and communication skills with a proven track record of delivering patient, high-touch support to executive leadership and critical utility operations personnel.
• Process & Documentation Discipline: Strong organizational skills and the ability to write clear SOPs, technical escalation notes, and site infrastructure diagrams without working in a silo.
• Onsite Commitment: Must be able to work full-time onsite in Costa Mesa, CA, and satisfy client onboarding/background clearance requirements.

Preferred Qualifications

• Certifications: Microsoft Certified: Endpoint Administrator Associate, CompTIA Network+, Security+, or equivalent.
• Industry Experience: Prior experience supporting public utilities, municipal water organizations, critical infrastructure, or high-touch VIP enterprise accounts.