Sr Svc Agent/Non-Driver

FedEx Corporation; Eatontown (NJ); On-site; USD 25,000 - 36,000; Full time

Job summary

FedEx Corporation in Eatontown, NJ is seeking a customer service associate to provide accurate information and assistance to customers, respond to inquiries, resolve problems, and sell company services. The role is non-driving and includes performing administrative support for station operations.

Minimum education is a High School Diploma or GED. Candidates should be capable of lifting 50 lbs and maneuvering heavy packages with appropriate equipment or assistance.

Qualifications

• High school diploma or GED required.
• Ability to lift 50 lbs.
• Ability to maneuver packages above 50 lbs with equipment or assistance.
• Good human relations and communications skills.

Responsibilities

• Provides accurate information and assistance to customers, including inquiries, problem-resolution and selling of services.
• Performs administrative support functions necessary for efficient station operations.

Skills

Computer terminal operations

Lifting 50 lbs

Handling heavy packages

People skills

Education

High School Diploma/GED

Job description

Job Duties

Provides accurate information and assistance to customers, which includes responding to inquiries, problem-resolution and selling of company services. Performs administrative support functions necessary for efficient station operations. This is a non-driving position. Performs other duties as assigned.

Minimum Education

High School Diploma/GED

Minimum Experience

None

Knowledge, Skills and Abilities

Ability to operate computer terminal. Ability to lift 50 lbs. Ability to maneuver packages of any weight above 50 lbs. with appropriate equipment and/or assistance from another person. Good human relations and communications skills.

Job Conditions

Non-covered safety sensitive position. Ability to work in a constant state of alertness and in a safe manner.

Preferred Qualifications:

Pay Transparency

• Pay: Starting Wage:$22.25
• Additional Details: Mon-Fri, 1600-2100

The compensation listed reflects the pay range or rate of pay reasonably expected for this posted position at the posted location or locations. If this opportunity includes multiple job levels, the pay information represents the ranges for each level in that job family. Actual pay is determined by several job-related factors permitted by law and relevant to the position, including, but not limited to, experience relative to the job, tenure, market level, pay at the location for this job, performance, schedule, and work assignment. In California, the compensation listed reflects the range or rate of pay reasonably expected for this posted position upon hire. In New Jersey, any compensable Security and Walk time will be paid to non-exempt/hourly employees at the state minimum wage.

For details on our comprehensive benefits, click here.

Federal Express Corporation is an Equal Opportunity Employer including, Vets/Disability.

Reasonable accommodations are available for qualified individuals with disabilities throughout the application process. Applicants who require reasonable accommodations in the application or hiring process should contact [e-mail].

Applicants have rights under Federal Employment Laws:

• Know Your Rights
• Pay Transparency
• Family and Medical Leave Act (FMLA)
• Employee Polygraph Protection Act

E-Verify Program Participant: Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services’ E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program:

• E-Verify Notice bilingual
• Right to Work Notice English / Spanish