Sr Svc Agent/Non-DOT

Federal Express Corporation; East Hanover (NJ); On-site; USD 32,000 - 45,000; Full time

Job summary

FedEx Corporation in East Hanover, NJ is seeking a station roles professional to provide accurate information and assistance to customers, handle inquiries, resolve issues, and promote FedEx services. The role includes performing administrative tasks essential for smooth station operations and supporting team members with daily duties.

Candidate should be able to lift up to 50 lbs, operate a computer terminal, and communicate effectively with customers.

Qualifications

• Ability to operate computer terminal.
• Ability to lift 50 lbs. and maneuver packages above 50 lbs with appropriate equipment or assistance.
• Good human relations and communications skills.

Responsibilities

• Respond to inquiries, resolve problems, and sell company services.
• Perform administrative support functions for station operations.
• Perform other duties as assigned.

Skills

Computer terminal

Weight handling

Package handling

Communication skills

Education

High School Diploma/G.E.D.

Job description

Job Duties

Provides accurate information and assistance to customers, which includes responding to inquiries, problem-resolution and selling of company services. Performs administrative support functions necessary for efficient station operations. Performs other duties as assigned.

Minimum Education

High School Diploma/G.E.D.

Knowledge, Skills and Abilities

Ability to operate computer terminal. Ability to lift 50 Lbs. Ability to maneuver packages of any weight above 50 lbs. With appropriate equipment, and/or assistance from another person. Good human relations and communications skills.

Pay Transparency

Pay: $23.32 - $32.52 / hour

Additional Details: Monday-Friday 0600- 1500

The compensation listed reflects the pay range or rate of pay reasonably expected for this posted position at the posted location or locations. If this opportunity includes multiple job levels, the pay information represents the ranges for each level in that job family. Actual pay is determined by several job-related factors permitted by law and relevant to the position, including, but not limited to, experience relative to the job, tenure, market level, pay at the location for this job, performance, schedule, and work assignment. In California, the compensation listed reflects the range or rate of pay reasonably expected for this posted position upon hire. In New Jersey, any compensable Security and Walk time will be paid to non-exempt/hourly employees at the state minimum wage.

Equal Opportunity

Federal Express Corporation is an Equal Opportunity Employer including, Vets/Disability.

Accommodations

Reasonable accommodations are available for qualified individuals with disabilities throughout the application process. Applicants who require reasonable accommodations in the application or hiring process should contact [e-mail].

Applicant Rights

Applicants have rights under Federal Employment Laws:

• Know Your Rights
• Pay Transparency
• Family and Medical Leave Act (FMLA)
• Employee Polygraph Protection Act

E-Verify

E-Verify Program Participant: Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only).

• E-Verify Notice (bilingual)
• Right to Work Notice (English) / (Spanish)