Sr Svc Agent/Non-DOT-2

Federal Express Corporation; Hillside (IL); On-site; USD 29,000 - 43,000; Full time

Job summary

Federal Express Corporation is seeking a Service Agent in Hillside, IL to provide accurate information and assistance to customers, respond to inquiries, resolve issues, and promote company services.

The role includes performing administrative duties to support station operations and ensuring friendly, professional customer interactions during a Monday–Friday schedule. Candidates must have a high school diploma or GED and strong communication skills.

Qualifications

• High School Diploma/G.E.D. required.
• Ability to operate computer terminal and handle required physical tasks.
• Strong human relations and communication skills required.

Responsibilities

• Respond to customer inquiries and provide problem-resolution.
• Sell company services and perform administrative support for station operations.

Skills

Computer terminal operation

Lifting 50 lbs

Customer service & communication

Education

High School Diploma/G.E.D.

Job description

Job Duties

Provides accurate information and assistance to customers, which includes responding to inquiries, problem-resolution and selling of company services. Performs administrative support functions necessary for efficient station operations. Performs other duties as assigned.

Minimum Education

High School Diploma/G.E.D.

Job Duties

Provides accurate information and assistance to customers, which includes responding to inquiries, problem-resolution and selling of company services. Performs administrative support functions necessary for efficient station operations. Performs other duties as assigned.

Minimum Education

High School Diploma/G.E.D.

Knowledge, Skills And Abilities

Ability to operate computer terminal. Ability to lift 50 Lbs. Ability to maneuver packages of any weight above 50 lbs. With appropriate equipment, and/or assistance from another person. Good human relations and communications skills.

Preferred Qualifications

Pay Transparency

Pay: 21.28 - 31.11 USD Hourly

Additional Details

(1) Service Agent position available with a Monday - Friday schedule and will be schedule for a 4-to-6-hour shift between the hours of 5:00a.m. - 12:00p.m. Please note this is a customer facing position. Posted with a Waiver.

Pay Transparency

The compensation listed reflects the pay range or rate of pay reasonably expected for this posted position at the posted location or locations. If this opportunity includes multiple job levels, the pay information represents the ranges for each level in that job family. Actual pay is determined by several job-related factors permitted by law and relevant to the position, including, but not limited to, experience relative to the job, tenure, market level, pay at the location for this job, performance, schedule, and work assignment. In California, the compensation listed reflects the range or rate of pay reasonably expected for this posted position upon hire. In New Jersey, any compensable Security and Walk time will be paid to non-exempt/hourly employees at the state minimum wage.

Federal Express Corporation is an Equal Opportunity Employer including, Vets/Disability.

Reasonable accommodations are available for qualified individuals with disabilities throughout the application process. Applicants who require reasonable accommodations in the application or hiring process should contact [e-mail].

Applicants Have Rights Under Federal Employment Laws

• Know Your Rights
• Pay Transparency
• Family and Medical Leave Act (FMLA)
• Employee Polygraph Protection Act

E-Verify Program Participant: Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services’ E-Verify program (For U.S. applicants and employees only).

• E-Verify Notice (bilingual)
• Right to Work Notice (English) / (Spanish)