Sr Svc Agent/Non-DOT-2

Federal Express Corporation; Atlanta (GA); On-site; USD 17,000 - 22,000; Part time

Job summary

Federal Express Corporation in Atlanta, GA is seeking a part-time Customer Service Associate to provide accurate information and assistance to customers. You will respond to inquiries, resolve problems, and promote FedEx services while supporting station operations.

The role requires the ability to operate a computer terminal, lift up to 50 lbs, and handle packages with appropriate equipment. Strong communication and teamwork are essential.

Qualifications

• High School Diploma or GED required.
• Ability to operate a computer terminal.
• Ability to lift up to 50 lbs.
• Ability to maneuver packages above 50 lbs with equipment or assistance.
• Strong human relations and communications skills.

Responsibilities

• Provides accurate information and assistance to customers, responds to inquiries, resolves problems, and sells company services.
• Performs administrative support functions necessary for efficient station operations.
• Performs other duties as assigned.

Skills

Computer terminal

Lift 50 lbs

Package handling

Customer relations

Education

High School Diploma/G.E.D.

Job description

Job Duties
Provides accurate information and assistance to customers, which includes responding to inquiries, problem-resolution and selling of company services. Performs administrative support functions necessary for efficient station operations. Performs other duties as assigned.

Minimum Education

High School Diploma/G.E.D.

Knowledge, Skills and Abilities

Ability to operate computer terminal. Ability to lift 50 Lbs. Ability to maneuver packages of any weight above 50 lbs. With appropriate equipment, and/or assistance from another person. Good human relations and communications skills.

1 PART TIME AM

1 PART TIME PM

Preferred Qualifications:

Pay Transparency:

Pay:

Additional Details: Part time PM

Federal Express Corporation is an Equal Opportunity Employer including, Vets/Disability.

Reasonable accommodations are available for qualified individuals with disabilities throughout the application process. Applicants who require reasonable accommodations in the application or hiring process should contact [e-mail].

Applicants have rights under Federal Employment Laws:

• Know Your Rights
• Pay Transparency
• Family and Medical Leave Act (FMLA)
• Employee Polygraph Protection Act

E-Verify Program Participant: Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program:

• E-Verify Notice (bilingual)
• Right to Work Notice (English) / (Spanish)