Sr Svc Agent/Non-DOT

Federal Express Corporation; Village of Elmsford (NY); On-site; USD 32,000 - 45,000; Full time

Job summary

Federal Express Corporation is seeking a Customer Service Associate to provide accurate information and assistance to customers, responding to inquiries and solving problems while promoting company services. The role includes performing essential administrative tasks to keep the station operations efficient. We require a High School Diploma/G.E.D.

and offer full-time daytime schedule. The job involves lifting up to 50 lbs and moving packages with equipment or assistance as needed.

Qualifications

• Ability to operate computer terminals.
• Ability to lift up to 50 lbs.
• Ability to maneuver packages above 50 lbs with equipment or assistance.
• Strong human relations and communications skills.

Responsibilities

• Respond to customer inquiries and resolve problems, while selling company services.
• Perform administrative support for efficient station operations.
• Perform other duties as assigned.

Skills

Operate computer terminal

Lift 50 lbs

Maneuver heavy packages

Good communication

Education

High School Diploma/G.E.D.

Job description

Job Duties

Provides accurate information and assistance to customers, which includes responding to inquiries, problem-resolution and selling of company services. Performs administrative support functions necessary for efficient station operations. Performs other duties as assigned.

Minimum Education

High School Diploma/G.E.D.

Job Duties

Provides accurate information and assistance to customers, which includes responding to inquiries, problem-resolution and selling of company services. Performs administrative support functions necessary for efficient station operations. Performs other duties as assigned.

Minimum Education

High School Diploma/G.E.D.

Knowledge, Skills And Abilities

Ability to operate computer terminal. Ability to lift 50 Lbs. Ability to maneuver packages of any weight above 50 lbs. With appropriate equipment, and/or assistance from another person. Good human relations and communications skills.

Preferred Qualifications

Pay Transparency

Pay: $23.32 - $32.52 / hr

Additional Details

Schedule: Full-Time | Monday-Friday | 12:00 PM - 9:00 PM | One-hour unpaid meal break included.

Pay Transparency

The compensation listed reflects the pay range or rate of pay reasonably expected for this posted position at the posted location or locations. If this opportunity includes multiple job levels, the pay information represents the ranges for each level in that job family. Actual pay is determined by several job-related factors permitted by law and relevant to the position, including, but not limited to, experience relative to the job, tenure, market level, pay at the location for this job, performance, schedule, and work assignment. In California, the compensation listed reflects the range or rate of pay reasonably expected for this posted position upon hire. In New Jersey, any compensable Security and Walk time will be paid to non-exempt/hourly employees at the state minimum wage.

For details on our comprehensive benefits

click here.

Federal Express Corporation is an Equal Opportunity Employer including, Vets/Disability.

Reasonable accommodations are available for qualified individuals with disabilities throughout the application process. Applicants who require reasonable accommodations in the application or hiring process should contact [e-mail].

Applicants Have Rights Under Federal Employment Laws

• Know Your Rights
• Pay Transparency
• Family and Medical Leave Act (FMLA)
• Employee Polygraph Protection Act

E-Verify Program Participant

Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services’ E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program:

• E-Verify Notice (bilingual)
• Right to Work Notice (English) / (Spanish)