Sr Svc Agent/Non-DOT

FedEx; Village of Elmsford (NY); On-site; USD 32,000 - 45,000; Full time

Job summary

FedEx is seeking a Customer Service/Operations Associate to provide accurate information and assistance to customers, respond to inquiries, resolve problems, and sell services. The role also involves performing administrative support to ensure efficient station operations.

A high school diploma is required; candidates must be able to lift up to 50 lbs and handle packages, with equipment or assistance, and possess strong communication skills.

Qualifications

• High School Diploma or GED required.
• Ability to operate computer terminal.
• Ability to lift 50 lbs.
• Ability to maneuver packages above 50 lbs with equipment or assistance.
• Excellent communication and interpersonal skills.

Responsibilities

• Respond to inquiries and resolve problems.
• Sell company services and provide information.
• Perform administrative support for station operations.
• Other duties as assigned.

Skills

Computer terminal

Lifting 50 lbs

Package handling

Communication skills

Education

High School Diploma/G.E.D.

Job description

Job Duties

Provides accurate information and assistance to customers, which includes responding to inquiries, problem-resolution and selling of company services. Performs administrative support functions necessary for efficient station operations. Performs other duties as assigned.

Minimum Education

High School Diploma/G.E.D.

Knowledge, Skills and Abilities

Ability to operate computer terminal. Ability to lift 50 Lbs. Ability to maneuver packages of any weight above 50 lbs. With appropriate equipment, and/or assistance from another person. Good human relations and communications skills.

Pay Transparency

Pay: $23.32 - $32.52 / hr

Additional Details: Schedule: Full-Time | Monday-Friday | 12:00 PM - 9:00 PM | One-hour unpaid meal break included.

The compensation listed reflects the pay range or rate of pay reasonably expected for this posted position at the posted location or locations. If this opportunity includes multiple job levels, the pay information represents the ranges for each level in that job family. Actual pay is determined by several job-related factors permitted by law and relevant to the position, including, but not limited to, experience relative to the job, tenure, market level, pay at the location for this job, performance, schedule, and work assignment. In California, the compensation listed reflects the range or rate of pay reasonably expected for this posted position upon hire. In New Jersey, any compensable Security and Walk time will be paid to non-exempt/hourly employees at the state minimum wage.

Federal Express Corporation is an Equal Opportunity Employer including, Vets/Disability.

Reasonable accommodations are available for qualified individuals with disabilities throughout the application process. Applicants who require reasonable accommodations in the application or hiring process should contact [e-mail].

Applicants have rights under Federal Employment Laws:

• Know Your Rights
• Pay Transparency
• Family and Medical Leave Act (FMLA)
• Employee Polygraph Protection Act

E-Verify Program Participant: Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services’ E-Verify program (For U.S. applicants and employees only).

• E-Verify Notice (bilingual)
• Right to Work Notice (English) / (Spanish)