Sr Svc Agent/Non-DOT

FedEx; Lancaster (TX); On-site; USD 17,000 - 22,000; Full time

Job summary

FedEx station in Texas is seeking a station associate to provide accurate information and assistance to customers, respond to inquiries, resolve problems, and support selling of services. You will perform administrative tasks to keep station operations efficient.

Requirements include a high school diploma or GED, ability to operate a computer terminal, lift up to 50 lbs and handle heavier packages with equipment or assistance, and strong communication skills. The shift is Sun–Thu 7am-1pm.

Qualifications

• High school diploma or GED required.
• Ability to operate a computer terminal.
• Ability to lift up to 50 lbs and handle heavier packages with equipment or assistance.
• Strong communication and interpersonal skills.

Responsibilities

• Provides accurate information and assistance to customers, responding to inquiries and resolving problems.
• Performs administrative support functions and assists in selling company services to customers.

Skills

Computer terminal

Lifting 50 lbs

Package handling

Communication skills

Human relations

Education

High School Diploma/G.E.D.

Job description

Job Duties
Provides accurate information and assistance to customers, which includes responding to inquiries, problem-resolution and selling of company services. Performs administrative support functions necessary for efficient station operations. Performs other duties as assigned.

Minimum Education

High School Diploma/G.E.D.

Knowledge, Skills and Abilities

Ability to operate computer terminal. Ability to lift 50 Lbs. Ability to maneuver packages of any weight above 50 lbs. With appropriate equipment, and/or assistance from another person. Good human relations and communications skills.

Preferred Qualifications:

Pay Transparency:

Pay:

Additional Details: Sun-Thurs 7am-1pm

Federal Express Corporation is an Equal Opportunity Employer including, Vets/Disability.

Reasonable accommodations are available for qualified individuals with disabilities throughout the application process. Applicants who require reasonable accommodations in the application or hiring process should contact [e-mail].

Applicants have rights under Federal Employment Laws:

• Know Your Rights
• Pay Transparency
• Family and Medical Leave Act (FMLA)
• Employee Polygraph Protection Act

E-Verify Program Participant: Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services’ E-Verify program (For U.S. applicants and employees only). Please learn more about the E-Verify program:

• E-Verify Notice (bilingual)
• Right to Work Notice (English) / (Spanish)