Sr Svc Agent/Non-DOT-2

FedEx; Tampa (FL); On-site; USD 19,000 - 28,000; Full time

Job summary

FedEx in Tampa is seeking an operations associate to assist customers with inquiries, resolve issues, and promote FedEx services. The role includes supporting station operations and handling administrative tasks to keep daily workflows efficient.

Position requires a High School Diploma or GED, ability to lift up to 50 lbs, and comfortable with extending packages. Work schedule is Monday–Friday, 10:00–17:00, with day off to be determined.

Qualifications

• Ability to operate computer terminal.
• Ability to lift 50 Lbs.
• Ability to maneuver packages of any weight above 50 lbs with equipment or assistance.
• Good human relations and communications skills.

Responsibilities

• Respond to inquiries and resolve problems for customers.
• Sell company services to customers.
• Provide accurate information and assistance to customers.
• Perform administrative support functions for efficient station operations.
• Perform other duties as assigned.

Skills

Computer terminal operation

Lifting 50 lbs

Package handling

Communication skills

Education

High School Diploma/G.E.D.

Job description

Job Duties Provides accurate information and assistance to customers, which includes responding to inquiries, problem-resolution and selling of company services. Performs administrative support functions necessary for efficient station operations. Performs other duties as assigned.

Minimum Education

High School Diploma/G.E.D.

Knowledge, Skills and Abilities

Ability to operate computer terminal. Ability to lift 50 Lbs. Ability to maneuver packages of any weight above 50 lbs. With appropriate equipment, and/or assistance from another person. Good human relations and communications skills.

Schedule: Monday - Friday 10:OO - 17:00 Day off to be determined

Preferred Qualifications:

Pay Transparency:

Pay:

Additional Details: Monday - Friday 10:OO - 17:00 Day off to be determined

Federal Express Corporation is an Equal Opportunity Employer including, Vets/Disability.

Reasonable accommodations are available for qualified individuals with disabilities throughout the application process. Applicants who require reasonable accommodations in the application or hiring process should contact [e-mail].

Applicants have rights under Federal Employment Laws:

• Know Your Rights
• Pay Transparency
• Family and Medical Leave Act (FMLA)
• Employee Polygraph Protection Act

E-Verify Program Participant: Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only).

• E-Verify Notice (bilingual)
• Right to Work Notice (English) / (Spanish)