Sr Svc Agent/Non-DOT

Federal Express Corporation; Fort Lauderdale (FL); On-site; USD 29,000 - 40,000; Full time

Job summary

Federal Express Corporation in Fort Lauderdale is seeking team members to provide accurate information and assistance to customers, respond to inquiries, resolve issues, and help sell FedEx services. The role also involves performing administrative support to keep station operations efficient.

Applicants should be able to lift up to 50 lbs. and operate a computer terminal, with a High School diploma or GED required. This is a non-covered safety sensitive position in a busy operations environment.

Qualifications

• Provide accurate information and assistance to customers, including responding to inquiries, problem-resolution and selling company services.
• Perform administrative support functions necessary for efficient station operations.

Responsibilities

• Respond to customer inquiries and resolve issues.
• Promote and sell FedEx services to customers.

Skills

Customer service

Administrative support

Job description

Preferred Qualifications

To Provide Accurate Information And Assistance To Customers, Which Includes Responding To Inquiries, Problem-Resolution And Selling Of Company Services. To Perform Administrative Support Functions Necessary For Efficient Station Operations.

High School Diploma/G.E.D. Ability To Operate Computer Terminal. Ability To Lift 50 Lbs. Ability To Maneuver Packages Of Any Weight Above 50 Lbs. With Appropriate Equipment And/Or Assistance From Another Person. Good Human Relations And Communications Skills.

Non-Covered Safety Sensitive Position. Ability to work in a constant state of alertness and in a safe manner.

Pay Transparency

Pay: $21.29 - $29.69

Additional Details

Additional Details: Monday- Friday 0700-1400

Federal Express Corporation is an Equal Opportunity Employer including, Vets/Disability.

Reasonable accommodations are available for qualified individuals with disabilities throughout the application process. Applicants who require reasonable accommodations in the application or hiring process should contact [e-mail].

Applicants Have Rights Under Federal Employment Laws

• Know Your Rights
• Pay Transparency
• Family and Medical Leave Act (FMLA)
• Employee Polygraph Protection

E-Verify Program Participant: Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services’ E-Verify program (For U.S. applicants and employees only).

• E-Verify Notice (bilingual)
• Right to Work Notice (English) / (Spanish)