Sr Svc Agent/Non-DOT

FedEx; Ann Arbor (MI); On-site; USD 38,000 - 54,000; Full time

Job summary

FedEx in Ann Arbor, MI is seeking a full-time team member to provide accurate information and assistance to customers, handling inquiries, resolving problems and selling FedEx services. The role also involves administrative tasks essential for smooth station operations and performing other duties as assigned.

The position requires a High School Diploma or GED and the ability to lift and maneuver packages, plus strong communication skills.

Qualifications

• High school diploma or GED is required.

Responsibilities

• Provides accurate information and assistance to customers, including inquiries, problem-resolution and selling of services.
• Performs administrative support functions necessary for efficient station operations.
• Performs other duties as assigned.

Skills

Operate computer terminal

Lift 50 lbs

Maneuver packages above 50 lbs

Good communication skills

Education

High School Diploma/G.E.D.

Job description

5426
Job Duties
Provides accurate information and assistance to customers, which includes responding to inquiries, problem-resolution and selling of company services. Performs administrative support functions necessary for efficient station operations. Performs other duties as assigned.

Minimum Education

High School Diploma/G.E.D.

Knowledge, Skills and Abilities

Ability to operate computer terminal. Ability to lift 50 Lbs. Ability to maneuver packages of any weight above 50 lbs. With appropriate equipment, and/or assistance from another person. Good human relations and communications skills.

Preferred Qualifications:

Pay Transparency:

Pay: $22.30 / hour

Additional Details: Full-time, Tues-Fri 13:00-20:30/Sat 0740-1930. The desired location for this position would be Ann Arbor, MI. Employees will be required to work at the FedEx location five days a week.

Federal Express Corporation is an Equal Opportunity Employer including, Vets/Disability.

Reasonable accommodations are available for qualified individuals with disabilities throughout the application process. Applicants who require reasonable accommodations in the application or hiring process should contact [e-mail].

Applicants have rights under Federal Employment Laws:

• Know Your Rights
• Pay Transparency
• Family and Medical Leave Act (FMLA)
• Employee Polygraph Protection Act

E-Verify Program Participant: Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services’ E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program:

• E-Verify Notice (bilingual)
• Right to Work Notice (English) / (Spanish)