Sr Svc Agent/Non-DOT

FedEx Logistics; Ann Arbor (MI); On-site; USD 25,000 - 33,000; Full time

Job summary

FedEx Logistics in Ann Arbor, MI is seeking a station associate to provide accurate information and assistance to customers, respond to inquiries, resolve issues, and support selling of FedEx services. The role includes performing administrative tasks to keep station operations efficient.

The position is full-time with daytime shifts and requires lifting up to 50 lbs, with heavier items moved using equipment or assistance as needed.

Qualifications

• Respond to inquiries and resolve customer issues.
• Assist in selling FedEx services.
• Perform administrative tasks to support station operations.
• Other duties as assigned.

Responsibilities

• Provides accurate information and assistance to customers, which includes responding to inquiries, problem-resolution and selling of company services.
• Performs administrative support functions necessary for efficient station operations.
• Performs other duties as assigned.

Skills

Operate computer terminal

Lift 50 lbs

Maneuver heavy packages

Communication skills

Education

High School Diploma/G.E.D.

Job description

Job Duties

5426

Provides accurate information and assistance to customers, which includes responding to inquiries, problem-resolution and selling of company services. Performs administrative support functions necessary for efficient station operations. Performs other duties as assigned.

Minimum Education

High School Diploma/G.E.D.

Knowledge, Skills and Abilities

Ability to operate computer terminal. Ability to lift 50 Lbs. Ability to maneuver packages of any weight above 50 lbs. With appropriate equipment, and/or assistance from another person. Good human relations and communications skills.

Pay Transparency:

Pay: $21.28 / hour

Additional Details:

Full-time, Tues-Fri 13:00-20:30/Sat 0740-1930. The desired location for this position would beAnn Arbor, MI. Employees will be required to work at the FedEx location five days a week.

Federal Express Corporation is an Equal Opportunity Employer including, Vets/Disability.

Reasonable accommodations are available for qualified individuals with disabilities throughout the application process. Applicants who require reasonable accommodations in the application or hiring process should contact [e-mail].

Applicants have rights under Federal Employment Laws:

• Know Your Rights
• Pay Transparency
• Family and Medical Leave Act (FMLA)
• Employee Polygraph Protection Act

E-Verify Program Participant: Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services’ E-Verify program (For U.S. applicants and employees only).

• E-Verify Notice (bilingual)
• Right to Work Notice (English) / (Spanish)