Sr Service Agent/DOT

Federal Express Corporation; Huntingburg (IN); On-site; USD 20,664,000 - 23,419,000; Full time

Job summary

Federal Express Corporation in Huntingburg, IN is seeking a full-time station associate to provide accurate information and assist customers, respond to inquiries, and support efficient station operations.

The role involves handling packages, lifting up to 50 lbs, operating a computer terminal and maintaining professional communication, with a schedule of Tuesday through Saturday from 8:00 a.m. to 3:30 p.m.

Qualifications

• High school diploma or GED required.
• Ability to operate a computer terminal and read English.
• Must be able to lift and maneuver packages up to 50 lbs.

Responsibilities

• Provides accurate information and assistance to customers, including inquiries and problem-resolution.
• Performs administrative support functions for station operations.
• Performs other duties as assigned.

Skills

Computer terminal

Lifting 50 lbs

Package handling

Communication skills

English literacy

Education

High School Diploma/GED

Job description

Job Duties

Provides accurate information and assistance to customers, which includes responding to inquiries, problem-resolution and selling of company services. Performs administrative support functions necessary for efficient station operations. Performs other duties as assigned.

Minimum Education

High School Diploma/G.E.D.

Job Duties

Provides accurate information and assistance to customers, which includes responding to inquiries, problem-resolution and selling of company services. Performs administrative support functions necessary for efficient station operations. Performs other duties as assigned.

Knowledge, Skills And Abilities

Ability to operate computer terminal. Ability to lift 50 Lbs. Ability to maneuver packages of any weight above 50 lbs. With appropriate equipment, and/or assistance from another person. Good human relations and communications skills.

Minimum Education

High School Diploma/GED

Minimum Experience

None

Knowledge, Skills, And Abilities

Ability to operate computer terminal. Ability to lift 50 lbs. Ability to maneuver packages of any weight above 50 lbs. with appropriate equipment and/or assistance from another person. Good human relations and communications skills. Ability to read and speak the English language sufficiently to understand traffic signs, communicate with traffic safety officials and to respond to official inquiries and directions in accordance with FMCSA enforcement guidance.

Job Conditions

Non-covered safety sensitive position. Medical exam required. Ability to work in a constant state of alertness and in a safe manner.

Preferred Qualifications

Pay Transparency

Pay

Additional Details

Schedule: Full-Time Tuesday - Saturday 8:00 a.m. - 3:30 p.m. The desired location for this position would be Huntingburg, IN. Employees will be required to work at the FedEx location five days a week.

Federal Express Corporation is an Equal Opportunity Employer including, Vets/Disability. Reasonable accommodations are available for qualified individuals with disabilities throughout the application process. Applicants who require reasonable accommodations in the application or hiring process should contact [e-mail].

Applicants Have Rights Under Federal Employment Laws

• Know Your Rights
• Pay Transparency
• Family and Medical Leave Act (FMLA)
• Employee Polygraph Protection Act

E-Verify Program Participant: Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services’ E-Verify program (For U.S. applicants and employees only).

• E-Verify Notice (bilingual)
• Right to Work Notice (English) / (Spanish)