Sr Svc Agent/Non-DOT

FedEx Logistics; Lansing (MI); On-site; USD 60,975,000 - 63,370,000; Full time

Job summary

FedEx Logistics in Lansing, MI is seeking a customer-focused employee to provide accurate information and assist customers. The role involves responding to inquiries, resolving issues, and selling FedEx services while performing essential administrative support for station operations.

Minimum Education is a High School Diploma/G.E.D. with the ability to operate a computer terminal and lift up to 50 lbs. The position is full-time, with shift details as described in the posting.

Qualifications

• Customer service experience or aptitude.
• Ability to operate a computer terminal.
• Ability to lift up to 50 lbs and handle heavier packages with assistance.

Responsibilities

• Respond to inquiries and provide information to customers.
• Assist customers with problem resolution and selling of services.
• Perform administrative duties for station operations.

Skills

Customer service

Computer terminal

Lifting 50 lbs

Education

High School Diploma/G.E.D.

Job description

5405

Job Duties

Provides accurate information and assistance to customers, which includes responding to inquiries, problem-resolution and selling of company services. Performs administrative support functions necessary for efficient station operations. Performs other duties as assigned.

Minimum Education

High School Diploma/G.E.D.

Knowledge, Skills and Abilities

Ability to operate computer terminal. Ability to lift 50 Lbs. Ability to maneuver packages of any weight above 50 lbs. With appropriate equipment, and/or assistance from another person. Good human relations and communications skills.

Pay Transparency

Pay: $21.28 / hour

Additional Details: Full-time, Mon-Fri 1300-2100, some Sat required. The desired location for this position would beLansing, MI. Employees will be required to work at the FedEx location five days a week

For details on our comprehensive benefits, click here.

Federal Express Corporation is an Equal Opportunity Employer including, Vets/Disability.

Reasonable accommodations are available for qualified individuals with disabilities throughout the application process. Applicants who require reasonable accommodations in the application or hiring process should contact [e-mail].

Applicants have rights under Federal Employment Laws:

• Know Your Rights
• Pay Transparency
• Family and Medical Leave Act (FMLA)
• Employee Polygraph Protection Act

E-Verify Program Participant

Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services’ E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program:

• E-Verify Notice (bilingual)
• Right to Work Notice (English) / (Spanish)