Sr Svc Agent/Non-DOT

Fascnet; Albany (GA); On-site; USD 32,000 - 42,000; Full time

Job summary

Federal Express Corporation in Albany, GA is seeking a customer service-oriented worker to provide accurate information, respond to inquiries and assist with problem resolution while promoting company services. The role includes administrative support for station operations and requires ability to lift up to 50 lbs and handle packages with appropriate equipment.

High school diploma or GED is required. Strong communication skills and the ability to operate a computer terminal are essential, along

Qualifications

• High School Diploma/G.E.D. required.
• Ability to operate computer terminal.
• Ability to lift 50 lbs and maneuver heavy packages with assistive devices.
• Good human relations and communications skills.

Responsibilities

• Respond to customer inquiries with accurate information and assist with problem resolution.
• Sell company services and perform administrative support for station operations.

Skills

Computer terminal

Lifting 50 lbs

Communication skills

Education

High school diploma or GED

Job description

Job Duties
Provides accurate information and assistance to customers, which includes responding to inquiries, problem-resolution and selling of company services. Performs administrative support functions necessary for efficient station operations. Performs other duties as assigned.

Minimum Education

High School Diploma/G.E.D.

Knowledge, Skills and Abilities

Ability to operate computer terminal. Ability to lift 50 Lbs. Ability to maneuver packages of any weight above 50 lbs. With appropriate equipment, and/or assistance from another person. Good human relations and communications skills.

Federal Express Corporation is an Equal Opportunity Employer including, Vets/Disability.

Reasonable accommodations are available for qualified individuals with disabilities throughout the application process. Applicants who require reasonable accommodations in the application or hiring process should contact [e-mail].

Applicants have rights under Federal Employment Laws:

• Know Your Rights
• Pay Transparency
• Family and Medical Leave Act (FMLA)
• Employee Polygraph Protection Act

E-Verify Program Participant: Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services’ E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program:

• E-Verify Notice (bilingual)
• Right to Work Notice (English) / (Spanish)