Sr. Surgical Scheduler Thompson Peak ENT

76 HonorHealth Medical Group Specialty; Scottsdale (AZ); On-site; USD 43,000 - 64,000; Full time

Job summary

HonorHealth is seeking a SR Scheduler-Surgical in Scottsdale to serve as the first contact for scheduling high-level medical, radiology and surgical procedures. The role supports preoperative education, data collection, and coordination with physicians, anesthesia, and staff to ensure smooth operations.

The successful candidate will handle pre-registration, insurance verification, and scheduling logistics while maintaining accurate documentation and a strong focus on patient experience.

Qualifications

• High School Diploma or GED required.
• Associates in related healthcare field preferred.
• Medical terminology knowledge with OR/central supply preferred.
• 1 year scheduling/clerical experience with ICD-10, CPT coding.
• 2–3 years scheduling experience in healthcare preferred.
• Other operating room experience preferred.
• Data entry experience preferred.

Responsibilities

• Schedules surgeries and high level procedures per physician privileges.
• Verifies information and ensures accurate charging for services.
• Registers patients and gathers demographic, medical and financial data.
• Obtains prior approvals for preoperative testing and insurance coverage.
• Pre-registers accounts 24-48 hours before admission.
• Coordinates with departments and anesthesia for scheduling.
• Runs daily reports for management needs.

Skills

Scheduling

Customer service

Data entry

Medical terminology

ICD-10/CPT coding

Education

High School Diploma or GED

Associates in related healthcare field

Medical terminology knowledge

Job description

Primary City/State: Medical Office Building - 14040 North Northsight Boulevard Scottsdale, AZ 85260 Category: Patient Services Shift: Day Department: Ear, Nose and Throat-Scottsdale Airpark

The ENT Thompson Peak Clinic is located at 14040 North Northsight Blvd, Scottsdale, AZ 85260

The hours are Monday through Friday 8am to 4:30pm

Great care starts with great people. (Like you.) At HonorHealth, you’ll find something special. From humble beginnings in 1927 to one of Arizona’s largest nonprofit healthcare systems, our culture is built on warmth and neighborly kindness. Behind every smile is a highly skilled professional with deep expertise and an unwavering dedication to what matters most — caring for the health and well‑being of people and communities across the greater Phoenix area.

Responsibilities

JOB SUMMARY A SR Scheduler‑Surgical acts as first point of contact to all customers and is responsible for all areas of departmental activities including scheduling of new and established appointments for various high level medical, radiology and surgical procedures. This job will help prepare and educate patients for their preoperative procedures, coordinates procedure/operating rooms, schedules of specialists/surgeons, and assistants needed for the procedure. Gathers and records financial and insurance information. Performs a variety of diversified administrative duties for the department as requested and consistently demonstrates positive customer service skills.

ESSENTIAL FUNCTIONS

Schedules surgeries and high level procedures according to procedure and knowledge of physician privileges, block times (when appropriate), acquiring pertinent patient data, and verification of physician requests. May identify variances, opportunities and addresses areas of concern to ensure appropriate and accurate charging for surgical services. May post and process surgical charges, including the utilization of materials, supplies and implantable devices (and related regulatory information) into the designated computer system as necessary to remain within hospital guidelines and performs journaling by entering/transcribing data as needed. Registers patients, gathers demographic, medical and financial information critical to overall patient care and reimbursement. Determines insurance coverage and obtains prior approval for preoperative testing to comply with payor contract requirements avoiding non‑compliant penalties to patient, hospital and physicians. Contacts appropriate surgical patients to schedule preoperative classes, education, and testing appointments (if applicable). Processes pre‑registration accounts 24-48 hours prior to patient’s admission and initiates patient’s medical record. Distributes registration documents to appropriate staff/department. Obtains signatures for patient medical authorization and financial responsibility. Verifies material resources, instruments, and equipment are available to provide optimal physician and patient care. Provides coordination and information to all disciplines and departments to ensure efficient and effective workflow. Coordinates surgery and procedures schedule with appropriate department/anesthesia office according to departmental guidelines. Runs daily reports to meet the defined needs of the management team, such as charge audit and charge capture reports, etc. Performs other duties as assigned.

EDUCATION

• High School Diploma or GED Required
• Associates in related healthcare field.
• Medical terminology with specialization in operating room and or central supply Preferred

EXPERIENCE

• 1 year of related experience in healthcare related scheduling/clerical with ICD10, CPT coding and knowledge of health care plan requirements Required
• 2 years 2 to 3 years’ experience as a scheduler in the healthcare field Preferred
• Other Operating Room experience preferred.
• Previous data entry/data management experience Preferred

LICENSE AND CERTIFICATIONS

• May require completion of medical terminology class within 6 months of hire 180 Days Required

We're all in for your career. Expert care from experts who care. At HonorHealth, you’ll find something special.

Our culture is built on warmth and neighborly kindness, but behind every smile is a highly skilled professional with deep expertise and unwavering dedication. We’re delivering a healthcare experience that simply feels better through:

• Nine acute‑care hospitals
• Over 200 primary, specialty and urgent care centers
• More than 17,000 team members and 4,000 medical staff

Since 1927, we’ve been focused on doing what matters most — caring for people and communities across the greater Phoenix area. From humble beginnings to one of Arizona’s largest nonprofit healthcare systems, we’re just as driven as we were a century ago. Come join us and go all in for your career.