Sr. Surgical Scheduler Thompson Peak ENT

Friendsofkerhonkson; Scottsdale (AZ); On-site; USD 45,000 - 65,000; Full time

Job summary

HonorHealth in Scottsdale is hiring a Senior Scheduler-Surgical to serve as the first contact for patients and coordinate scheduling of surgeries and high-level procedures. You will gather demographic, medical and financial data, verify insurance and obtain preoperative approvals to support efficient, compliant patient care.

The role supports multiple departments, prepares patients for preop classes, coordinates operating room needs with physicians and anesthesia, and assists in posting charges

Qualifications

• 1 year of healthcare scheduling/clerical experience.
• Familiarity with ICD-10 and CPT coding.
• Understanding of health care plan requirements.
• Excellent customer service and data accuracy.

Responsibilities

• Schedules surgeries and high level procedures with physician privileges and block times.
• Registers patients and collects demographic, medical and financial information.
• Obtains prior authorizations and verifies payor requirements.
• Coordinates preoperative education and testing appointments.
• Runs daily reports and ensures accurate charging and documentation.

Skills

Healthcare scheduling

ICD-10 coding

CPT coding

Health plan requirements

Education

High School Diploma or GED

Associate's degree in related healthcare field

Medical terminology knowledge

Job description

Primary City/State:Medical Office Building - 14040 North Northsight Boulevard Scottsdale, AZ 85260Category:Patient ServicesShift:DayDepartment:Ear, Nose and Throat-Scottsdale Airpark• The ENT Thompson Peak Clinic is located at 14040 North Northsight Blvd, Scottsdale, AZ 85260• The hours are Monday through Friday 8am to 4:30pmGreat care starts with great people. (Like you.)At HonorHealth, you’ll find something special. From humble beginnings in 1927 to one of Arizona’s largest nonprofit healthcare systems, our culture is built on warmth and neighborly kindness. Behind every smile is a highly skilled professional with deep expertise and an unwavering dedication to what matters most — caring for the health and well-being of people and communities across the greater Phoenix area.Responsibilities:JOB SUMMARYA SR Scheduler-Surgical acts as first point of contact to all customers and is responsible for all areas of departmental activities including scheduling of new and established appointments for various high level medical, radiology and surgical procedures. This job will help prepare and educate patients for their preoperative procedures, coordinates procedure/operating rooms, schedules of specialists/surgeons, and assistants needed for the procedure. Gathers and records financial and insurance information. Performs a variety of diversified administrative duties for the department as requested and consistently demonstrates positive customer service skills.ESSENTIAL FUNCTIONSSchedules surgeries and high level procedures according to procedure and knowledge of physician privileges, block times (when appropriate), acquiring pertinent patient data, and verification of physician requests. May identify variances, opportunities and addresses areas of concern to ensure appropriate and accurate charging for surgical services. May post and process surgical charges, including the utilization of materials, supplies and implantable devices (and related regulatory information) into the designated computer system as necessary to remain within hospital guidelines and performs journaling by entering/transcribing data as needed.Registers patients, gathers demographic, medical and financial information critical to overall patient care and reimbursement. Determines insurance coverage and obtains prior approval for preoperative testing to comply with payor contract requirements avoiding non-compliant penalties to patient, hospital and physicians. Contacts appropriate surgical patients to schedule preoperative classes, education, and testing appointments (if applicable). Processes pre-registration accounts 24 – 48 hours prior to patient’s admission and initiates patient’s medical record. Distributes registration documents to appropriate staff/department. Obtains signatures for patient medical authorization and financial responsibility.Verifies material resources, instruments, and equipment are available to provide optimal physician and patient care.Provides coordination and information to all disciplines and departments to ensure efficient and effective workflow. Coordinates surgery and procedures schedule with appropriate department/anesthesia office according to departmental guidelines. Runs daily reports to meet the defined needs of the management team, such as charge audit and charge capture reports, etc. Performs other duties as assigned.EDUCATIONHigh School Diploma or GED RequiredAssociates in related healthcare field. Medical terminology with specialization in operating room and or central supply PreferredEXPERIENCE1 year of related experience in healthcare related scheduling/clerical with ICD10, CPT coding and knowledge of health care plan requirements Required2 years 2 to 3 years’ experience as a scheduler in the healthcare field PreferredOther Operating Room experience preferred. Previous data entry/data management experience PreferredLICENSE AND CERTIFICATIONSMay require completion of medical terminology class within 6 months of hire 180 Days RequiredWe're all in for your career.