Sr Supervisor SCADA Support

UGI Corporation; Reading (Berks County); On-site; USD 95,000 - 125,000; Full time

Job summary

UGI Utilities, Inc. seeks a Telemetry Supervisor to lead regional personnel responsible for installation, maintenance, and repair of telemetry equipment supporting the SCADA system across UGI distribution assets.

The role ensures continuous monitoring of gas system parameters for control and billing functions. The successful candidate will manage budgets, lead a dispersed technical crew, and evaluate new telemetry technologies while coordinating with Area Engineers and stakeholders.

Qualifications

• College degree in a technical field, or college degree in a business field with significant position related technical field experience, or equivalent combination of education and experience.
• 5+ years of telemetry, SCADA, instrumentation, electronics, or gas measurement with supervisory or crew lead experience.
• Valid driver's license required for travel to field locations.
• Working knowledge of SCADA host systems, RTUs, electronic volume correctors, and remote communications platforms.
• Experience with Metretek/Power Spring, SAP, and the Microsoft Office Suite.
• Prior natural gas utility experience strongly preferred.

Responsibilities

• Supervise installation, maintenance, calibration, and repair of SCADA field equipment at region sites and gate stations.
• Manage human resources, timekeeping, overtime, and on-call coverage for critical conditions.
• Develop and manage budgets for region telemetry and instrumentation; coordinate with engineers and stakeholders.
• Track equipment failures and maintain spare parts and inventory to keep systems operational.
• Oversee Metretek field units and evaluate new telemetry technologies for implementation.

Skills

Electrical theory

Troubleshooting

Leadership

Communication

On-call coordination

Education

Technical degree or related field

Experience-equivalent education

Tools

Metretek/Power Spring

SAP

Microsoft Office

Job description

At UGI Utilities, Inc. we believe in providing a superior range of energy products and services to our customers in a safe, affordable manner. As our energy needs evolve, UGI will be there providing safe and reliable service that brings warmth and comfort to our 750,000 customers in 45 counties in Pennsylvania and 1 county in Maryland.

We strive to reflect the communities we serve by attracting and retaining top talent, while maintaining a diverse workforce that embraces our culture of safety, service, and integrity. As an employee of UGI Utilities, you can expect a competitive total compensation plan and comprehensive benefits. Employees work in a collaborative environment, have upward mobility opportunities, and the ability to enjoy a true work life balance.

Job Summary

Directs, manages, and supervises the region Telemetry personnel responsible for the installation, maintenance, and repair of telemetry equipment supporting UGI's SCADA system and transportation customer telemetry across the UGI, PNG, CPG, and UGIES gas distribution systems. This position ensures that remotely monitored gas system operating parameters, gate station measurement, and remote usage monitoring remain continuously available to Central Gas Control and to downstream billing and operations functions.

Principal Accountabilities

• Supervise the installation, maintenance, calibration, and repair of SCADA field equipment at region monitored sites and gate stations, ensuring analog signals and remotely controllable facilities remain available to Central Gas Control for pressure support and supply balancing.
• Manage human resources to ensure maximum productivity, accurate time keeping, optimal use of overtime, and employee training and development, including administration of 24 hour, 7 day on call coverage for response to critical system conditions.
• Develop and manage capital and O&M budgets for region telemetry and instrumentation work, and participate in the design and planning of all new and modified SCADA sites in coordination with Area Engineers and project stakeholders.
• Track and analyze equipment failures and root causes, and maintain spare parts and equipment inventory at levels sufficient to keep telemetry and SCADA systems operating efficiently.
• Supervise the installation and maintenance of Metretek field units that remotely monitor gas usage at commercial and industrial transportation customer metering sites, and evaluate emerging telemetry technologies for implementation into the UGI distribution system.

Knowledge, Skills and Abilities

• Thorough understanding of A/C and D/C electrical theory, with demonstrated ability to troubleshoot complex electronic and computerized equipment and systems in the field.
• Solid background in control theory and fundamentals, gas measurement and regulation, remote communications, gas quality measurement and monitoring, and gas odorization practices.
• Working knowledge of the National Electrical Code, federal and state gas safety regulations, and applicable company policies and procedures governing SCADA, telemetry, and gate station facilities.
• Supervisory and leadership skills, including employee training, development, and evaluation, and the ability to direct a geographically dispersed technical crew operating under an on call rotation.
• Strong written and verbal communication skills used in planning and collaborating on projects and initiatives, writing procedures and proposals, and evaluating new technologies for implementation into the UGI distribution system.

Education & Experience

• College degree in a technical field, or college degree in a business field with significant position related technical field experience, or equivalent combination of education and experience.
• 5+ years of progressively responsible experience in telemetry, SCADA, instrumentation, electronics, or gas measurement, including prior supervisory or crew lead experience.
• Valid driver's license required for travel to field locations.
• Working knowledge of SCADA host systems, RTUs, electronic volume correctors, and remote communications platforms.
• Experience with Metretek/Power Spring, SAP, and the Microsoft Office Suite.
• Prior natural gas utility experience strongly preferred.

UGI Utilities, Inc is an Equal Opportunity Employer. The Company does not discriminate on the basis of race, color, sex, national origin, disability, age, gender identity, sexual orientation, veteran status, or any other legally protected class in its practices.

Successful applicants shall be required to pass a pre-employment drug screen as a condition of employment, and if hired, shall be subject to substance abuse testing in accordance with UGI policies.

As a federal contractor that engages in safety-sensitive work, UGI cannot permit employees in certain positions to use medical marijuana, even if prescribed by an authorized physician. Similarly, applicants for such positions who are actively using medical marijuana may be denied hire on that basis.